Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juin 2022 sur Expedia
Très belle découverte. Hôtel décoré avec raffinement.
Personnel sympathique. Chambre confortable. Le soir, nous avons mangé à leur table, tout était délicieux.
Commentaires de Gestion de l’hôtel
28 juin 2022 par Guest Relations Manager, Gestion de l’hôtel
Irene,
Thank you for taking the time to complete our online survey regarding your recent stay at our resort.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We hope to see you again soon.
par un voyageur
Publié le 22 août 2021 sur Hotels
Agréable séjour. Excellent service malgré la surcharge de travail des employés post COVID. Bravo
Commentaires de Gestion de l’hôtel
21 sept. 2021 par Guest Relations Manager, Gestion de l’hôtel
Thanks for choosing to stay with us. We are pleased to hear you enjoyed your visit. We appreciate your feedback & look forward to seeing you again soon!
par un voyageur
Publié le 24 oct. 2020 sur Expedia
The foods at the restaurant was excellent! Everything was also brand new
par un voyageur
Publié le 12 oct. 2020 sur Expedia
par un voyageur
Publié le 16 déc. 2024
Excellent value, friendly staff, clean rooms
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Marc, Gestion de l’hôtel
Thank you Steve, we are happy knowing you enjoyed your stay. Hope to see you again!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Marc, Gestion de l’hôtel
Hi Celine, thank you for leaving us a wonderful 5 out of 5 review. We hope to have the pleasure of hosting you again in the future!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Marc, Gestion de l’hôtel
Hi Carol, I'm glad there were aspects of your stay that you enjoyed, however it seems we fell short of the mark and can improve by 2 stars. The team will ensure every detail is being looked after and we look forward to hosting you again.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Beachfront and private, rooms recently renovated. Only downside was unsettling vibration hum from the fan in the AC/heat unit out on the balcony. Had earplugs and reported to the staff in the morning during checkout. restaurant is very good. Overall excellent stay accept for noise mentioned.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Marc, Gestion de l’hôtel
Thank you for sharing your experience! We're thrilled to hear you enjoyed your stay and appreciated the recent renovations and the beachfront location. We apologize for the noise from the AC unit and appreciate you bringing it to our attention during checkout; our team will investigate it further. We're glad you enjoyed the restaurant, and we hope to welcome you back for another excellent stay!
par un voyageur de Kelowna
Publié le 5 oct. 2024 sur Expedia
Nice place to stay.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Marc, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you enjoyed your stay with us. We hope to welcome you back soon!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Marc, Gestion de l’hôtel
Thank you Courtney for leaving us a 5 star review! Glad to know we knocked it out of the park on your stay with us. Hope to host you again soon!
