Ratings based on 904 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Greenwood
Posted Sep. 14, 2024
We arrived late and left early but the room was clean and comfortable.
Comment from Hotel Management
Sep. 15, 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We're glad to hear that you found the room clean and comfortable during your brief stay. We appreciate your positive feedback and hope to have the opportunity to welcome you back for a longer and even more enjoyable stay in the future.
by A traveller
Posted Sep. 2, 2024
This property was clean and has recently been renovated.
Comment from Hotel Management
Sep. 2, 2024 by Front Desk, Hotel Management
Thank you for your review! We're thrilled to hear that you found the property clean and recently renovated. We're actually almost in the final stages of renovating our rooms, and we're excited to have the fully brand-new rooms. We'd love to welcome you back for an even more pleasant and comfortable stay. Your satisfaction is our top priority!
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback.
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback.
by A traveller
Posted Aug. 22, 2024 on Expedia
We stayed for 3 days. The staff was fantastic. Breakfast good for a continental breakfast. Pool was green when we got there but when they were told about it they quickly fixed it. They seem to be in the process of renovating/updating. As I said before staff was very friendly.
Comment from Hotel Management
Aug. 22, 2024 by Front Desk, Hotel Management
Thank you for sharing your feedback with us! We're delighted to hear that you had a pleasant stay and enjoyed the fantastic service provided by our staff. We apologize for the initial issue with the pool, but we're glad it was resolved promptly once it was brought to our attention. We appreciate your understanding as we continue to work on renovating and updating our facilities. Your kind words will be passed along to our team, and we hope to welcome you back for an even better experience in the future!
by A traveller
Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Aug. 22, 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback.
by A traveller
Posted Aug. 20, 2024 on Expedia
Thank you.
Comment from Hotel Management
Aug. 22, 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback.
by A traveller
Good
Posted Aug. 20, 2024 on HotelsComment from Hotel Management
Aug. 20, 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback.
by A traveller
Posted Aug. 19, 2024 on Expedia
Swimming pool was not clean, there was lots of ants inside our room
Comment from Hotel Management
Aug. 19, 2024 by Front Desk, Hotel Management
We apologize for the inconvenience you experienced during your stay. We are taking your feedback seriously and addressing the issues with the cleanliness of the swimming pool and the presence of ants in the room. Please know that this is not up to our usual standards, and we are taking steps to rectify these issues to ensure a better experience for our guests in the future.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved stay.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback.
