Note fondée sur 256 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2022 sur Expedia
par un voyageur
Publié le 30 août 2022 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Staff very friendly. Great pool
Commentaires de Gestion de l’hôtel
24 sept. 2024 par With best regards, Best Value Inn & Suites, Gestion de l’hôtel
Thank you for taking the time to share your thoughts. Your feedback means a lot to us and we are grateful for your input.
par un voyageur
Value for your buck
Publié le 23 sept. 2024 sur HotelsClean, friendly, inexpensive
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Regards, Best Value Inn & Suites , Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback with us.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The Good: beds were comfortable and shower pressure was good.
The Bad: very rundown building and room; pool was open but water was only halfway filled and dirty…very unsafe for any pool activity; continental breakfast was basically non-existent, we arrived for breakfast around 8:30 am but there was no hot water in the decanter for tea and the coffee decanter was not only empty but had dried coffee grounds which begs the question…do you not bother to make coffee until guests show up?? Even when a staff member saw us there, nothing was made for us, cereal options were bottom of the barrel…terrible. The area felt very unsafe so I did not park our car in the back of the motel.
The Ugly: filthy shower! Dirty, dark grey scum lined the walls with, I’m pretty sure, curlies from ‘down below’ if you get my drift; carpets looked like evidence tape should be around the ‘dirt’ areas; drawers were taped shut so they don’t fly out of the dresser; insufficient towels/washcloths - we were 2 people.
Very disappointing.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Regards, Best Value Inn & Suites , Gestion de l’hôtel
We are truly sorry to hear that your experience did not meet your expectations. We understand that your stay was far from ideal, and we apologize for any inconvenience or discomfort you may have experienced. The pool maintenance has been prioritized, and we have ensured that the pool is clean and safe for use. We have also implemented stricter cleaning protocols for the rooms, including the shower, to prevent any future occurrences.We value your patronage and hope that you will give us another opportunity to provide you with a more satisfying experience.
par un voyageur de Toronto
Publié le 19 sept. 2024 sur Expedia
The pool had algae and airconditioning in the room was broken.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Regards, Best Value Inn & Suites , Gestion de l’hôtel
We apologize for any inconvenience caused. Our team is diligently working on making improvements.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Regards, Best Value Inn & Suites , Gestion de l’hôtel
Thank you for taking the time to provide a review. Your feedback is greatly appreciated.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Bob, Gestion de l’hôtel
Thank you for taking the time to post your review about your experience! The team at Best Value inn & Suites is elated to see that you have rated us with such a positive review. We are extremely delighted that your experience at our Motel was an enjoyable one and that the services provided to you by the team was up to your expectations. Your encouraging feedback is greatly appreciated. We look forward to your next visit eagerly to deliver similar and better remarkable experiences.
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Bob, Gestion de l’hôtel
Thank you for taking the time to post your review about your experience! The team at Best Value inn & Suites is elated to see that you have rated us with such a positive review. We are extremely delighted that your experience at our Motel was an enjoyable one and that the services provided to you by the team was up to your expectations. Your encouraging feedback is greatly appreciated. We look forward to your next visit eagerly to deliver similar and better remarkable experiences.
par un voyageur de Saint Albert
Publié le 27 août 2024 sur Expedia
The price, pool and breakfast brought us to this hotel. The price was good considering we were on a cross country trip and needed somewhere to sleep. The pool was large and kids enjoyed it. The breakfast is pretty much non-existing it had like three cereals in plastic containers, no name white bread and bagels. Couple pieces of fruit. If your travelling and want to get on road. Don’t bother waiting for breakfast. Floors were dirty and AC was lack luster but we survived one night no problem.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Bob, Gestion de l’hôtel
Thank you for sharing your feedback about your stay at our hotel. We're glad to hear that the price and pool were satisfactory for your needs during your cross-country trip.We apologize for the disappointing breakfast experience. We understand that a good breakfast can be essential for travelers, and we'll be sure to address the issues you've raised with our management team. We'll strive to improve our breakfast options in the future.We also apologize for the cleanliness of the floors and the less-than-ideal AC. We'll investigate these issues and take steps to ensure that our guests have a more comfortable stay in the future.Thank you again for your feedback. We appreciate your business and hope to have the opportunity to serve you better in the future.
