Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Open atrium with fountains that you hear even in your room.
Couch-bed was not comfortable.
Room was very spacious.
Elevators operate quickly.
Great breakfast to start the day.
Personal was professional and there was also a security agent.
We recommend it for families.
Commentaires de Gestion de l’hôtel
7 janv. 2024 par Guest Service Associate, Embassy Suites by Hilton , Gestion de l’hôtel
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Guest Service Associate, Embassy Suites by Hilton Parsippany
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Very expensive, very gery very dirty disapointed
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Anya, Gestion de l’hôtel
We are so sorry for your poor stay. Thank you for letting us know what we can do better. Have a fantastic rest of your day!
par un voyageur
Publié le 8 août 2022 sur Expedia
par un voyageur
Publié le 7 août 2022 sur Expedia
I’ve booked a room, after 7hours on the road with 3 kids. I arrived to the hotel at 1am, I ask for my room and the guy let me know that they canceled my rooms because they overbooked the night…. The guy laughed with his colleague and she told him, another one with a reservation but we are sold out …. No comprehension, employees laughing on clients! Really disrespectful. Don’t go there !!!!!
par un voyageur
Publié le 9 mai 2021 sur Expedia
Très belle hôtel récent, qualité prix super
Je retournerai
Commentaires de Gestion de l’hôtel
9 mai 2021 par Assistant Front Office Manager, Gestion de l’hôtel
Dear Guest,
Thank you for choosing Embassy Suites by Hilton Parsippany. Your feedback is greatly appreciated! We hope to see you again!
par un voyageur
Publié le 2 oct. 2024
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Anya, Gestion de l’hôtel
Thank you so much for your feedback, have a fantastic rest of your day!
par un voyageur de Awendaw
Publié le 30 sept. 2024
Liked the pool reservations, the large room, the bed and free drinks. Didn't like having to pay $15 for parking.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Service Associate, Gestion de l’hôtel
Thank you for your rating. We're delighted to know that you had an enjoyable stay at our hotel and that our property met your expectations. Ensuring our guests have a great experience is our priority, and we appreciate your positive feedback. We’re sorry to hear that the parking fees impacted your otherwise serene experience with us. Unfortunately, as our parking lot is shared with a government building and managed by a third-party company, we do not have control over the pricing. We look forward to welcoming you back soon.Regards, Guest Service Associate, Embassy Suites by Hilton Parsippany (Human Written)
par un voyageur
Publié le 23 août 2024 sur Expedia
Room had no towels and dirty coffee cups body lotion could not be opened public restrooms were not located i convient areas of hotel room did not feel clean as former motel owners we know when a room is cleaned appropriately. Pool hours limited and a sign indicated that the restaurant was open 7 days and that was not the case. Snack items were insanely priced and I did not appreciate having to pay for parking.
Commentaires de Gestion de l’hôtel
24 août 2024 par Guest Service Associate, Gestion de l’hôtel
I'm disappointed to learn that your experience with us was not the unforgettable one we aimed for. Our priority is to provide unparalleled hospitality with top-tier service, clean rooms, and memorable moments. Our team members are our greatest asset, and we take pride in their ability to resolve any issues quickly and efficiently so that our guests can enjoy a fantastic stay. We strive for perfection, and our hotel management will carefully evaluate your stay. I am sorry we didn't live up to your expectations, and I apologize for that. I hope you will give us another chance to provide the fantastic experience we are known for.Regards, Guest Service Associate, Embassy Suites by Hilton Parsippany
par un voyageur
Publié le 22 août 2024 sur Expedia
It was a very nice experience
Commentaires de Gestion de l’hôtel
24 août 2024 par Guest Service Associate, Gestion de l’hôtel
What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Guest Service Associate, Embassy Suites by Hilton Parsippany
par un voyageur
Publié le 21 août 2024 sur Hotels
Although it is a little older than when I stayed there 27 years ago, it was a very good stay. The breakfast was delicious, especially the made-to-order egg dishes. I had egg dishes made for me 27 years ago, but this time they were especially delicious. Thank you very much.
Commentaires de Gestion de l’hôtel
24 août 2024 par Guest Service Associate, Gestion de l’hôtel
Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, Guest Service Associate, Embassy Suites by Hilton Parsippany
