Note fondée sur 218 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de COLORADO SPRINGS
Publié le 10 nov. 2024
I have stayed at many dozens of hotels of varying types over the years, and I can say without equivocation that this is the worst one I've ever encountered. The building is in a gas station parking lot and has nearly no exterior lighting; it is decrepit and reeks of trash, sewage, and pot and cigarette smoke. Our room featured dirty/stained linens with holes and cigarette burns. There were more burns in the countertop and walls. The furniture is ragged. The smoke detector had been ripped out of the ceiling and wires were hanging down. The tub was rusty and was clearly not clean; the sink had layers of filth. The floor was visibly dirty. The door did not have a deadbolt, and we found out how weak the automatic lock was when, at 2am, random others tried to get in our door with their key and then started pushing on the door. We saw visible light as the door nearly opened, but my husband was able to chase them away. We stayed in the room only because every hotel in the area was booked and we felt less safe (only marginally) sleeping in our car. We tried to block out the filth by watching a movie, but - shockingly - the wifi did not work. They are not even pretending to maintain this property. DO NOT STAY HERE.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Guest Relations, Gestion de l’hôtel
Dear Jennifer,Thank you for taking the time to share your thoughts with our team. We are shocked to read your review as it is not representative of the high standards that we are known for. Your feedback is important to us and will be shared with our team for improvement purposes. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.
par un voyageur
Publié le 25 oct. 2024
Commentaires de Gestion de l’hôtel
25 oct. 2024 par NICK, Gestion de l’hôtel
Thank you so much for your stay with us
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par NICK, Gestion de l’hôtel
thanx for staying with us
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par NICK, Gestion de l’hôtel
thanx
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par NICK, Gestion de l’hôtel
tnx
par un voyageur
Publié le 15 août 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Shirley,Thank you so much for the feedback. We're sorry to hear about any cleanliness concerns during your visit, as this matter is incredibly important to us. Our housekeeping team will be sure to look into all of your comments further and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
par un voyageur
Clean affordable budget lodging
Publié le 12 août 2024 sur HotelsClean affordable budget lodging. Friendly staff. Complimentary coffee 24-hrs at registration desk.
Commentaires de Gestion de l’hôtel
12 août 2024 par NICK, Gestion de l’hôtel
thanx a lot for ur nice review to boost our employees and ur comfortable stay with us hopefully see u soon
par un voyageur
Publié le 11 août 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
12 août 2024 par NICK, Gestion de l’hôtel
thnx for staying with us
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par NICK, Gestion de l’hôtel
thanx for ur stay with us will improve more really appreciate u
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par NICK, Gestion de l’hôtel
thanx for staying with us really appreciate u staying
