Note fondée sur 1 011 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 déc. 2024
Commentaires de Gestion de l’hôtel
25 déc. 2024 par A. Grover, Gestion de l’hôtel
Dear Michelle,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us at Pasco Red Lion and Conference Center. We look forward to welcoming you back to Pasco Red Lion and Conference Center in the near future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Autumn GroverFront Desk ManagerPasco Red Lion and Conference Center
par un voyageur
Publié le 18 oct. 2024
4 Rooms has a smell that could be from smoking.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par FD, Gestion de l’hôtel
We do apologize for your experience. We are a non smoking property and have looked into this situation. Thank you for bringing this to our attention.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
5 oct. 2024 par A. Grover, Gestion de l’hôtel
We appreciate this great feedback and look forward to seeing you again soon.
par un voyageur de Lake Stevens
Publié le 4 oct. 2024 sur Expedia
The entrance to my building was right next to the loading dock and dumpster. The parking lot is all busted up. The loading dock area is a mess. Inside the room was clean but smelled funky. It doesn’t matter how much you scrub a turd. It’s still a turd. They need to majorly overhaul this building.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par fd, Gestion de l’hôtel
Thank you for taking the time to share your feedback following your recent stay at Pasco Red Lion. I want to sincerely apologize for the experience you had. It is disheartening to hear that it fell short of our usual high standards, and I completely understand how this could be disappointing.Please be assured that we take your comments seriously, and I will personally address this matter with our team to ensure that such lapses do not occur in the future. Cleanliness is of the utmost importance to us as well as properly addressed work orders, and we deeply regret that we did not meet your expectations.Once again, I apologize for the inconvenience you faced, and I hope you will give us another chance to provide you with the excellent experience you deserve.Thank you for bringing this to our attention.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Property was very unclean, not sure if they’re doing remodeling or what but there was dust and paint and ripped up carpet
Commentaires de Gestion de l’hôtel
4 oct. 2024 par A. Grover, Gestion de l’hôtel
We are very sorry to hear about the most recent experience. We are currently addressing some repairs and are looking forward to the upcoming future.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
I asked for a room on the ground floor , close to an outside entrance. This property is very large and walking long distances is troublesome for me. They accommodated my request instantly. Great job!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par A. Grover, Gestion de l’hôtel
We are thrilled to hear staff was able to accommodate the request.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par FD, Gestion de l’hôtel
Thank you for taking the time to share your feedback following your recent stay at Pasco Red Lion. I want to sincerely apologize for the experience you had. It is disheartening to hear that it fell short of our usual high standards, and I completely understand how this could be disappointing.Please be assured that we take your comments seriously, and I will personally address this matter with our team to ensure that such lapses do not occur in the future. Cleanliness is of the utmost importance to us as well as properly addressed work orders, and we deeply regret that we did not meet your expectations.Once again, I apologize for the inconvenience you faced, and I hope you will give us another chance to provide you with the excellent experience you deserve.Thank you for bringing this to our attention.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par A. Grover, Gestion de l’hôtel
We appreciate this great feedback.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par A. Grover, Gestion de l’hôtel
We appreciate you staying at the Pasco Red Lion.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par A. Grover, Gestion de l’hôtel
We hope to see you again and value this feedback.
