Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,6 Service et personnel
4,3 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juin 2023 sur Hotels
par un voyageur
Good Hotel but not accept International CreditCard
Publié le 3 avr. 2023 sur HotelsStayed one evening 29th March....festival started and was very noisy from temple until late at night and started again in very early hours. Hotel comfortable and clean. Staff friendly. However biggest issue is does not accept international credit cards.
Commentaires de Gestion de l’hôtel
20 avr. 2023 par Shabbir, Gestion de l’hôtel
Dear Guest,Greetings!!!!Thanks for your review, I have make a note, we will discuss to concern.
par un voyageur de New Paltz
Publié le 22 sept. 2022 sur Expedia
To call this hotel "boutique" is a real stretch of the meaning of the word. It is an unimpressive building on a very busy street facing a very busy elevated highway. It was moderately clean and the rooms were basic and bland. The real issue was with a waiter. I asked him for the wifi password and handed him my phone to enter it as i could not understand his English well enough. He took it in the back and came back and said "no wifi". I did not think anything of it until I tried to text that night and found the keyboard language switched. I panicked, though he installed malware or gave himself access somehow. I tried to complain to the front desk over whatsapp but they were unresponsive. I had to factory reset my phone and rest my passwords. So my bad for letting him walk away with my phone, but it happened pretty quickly. Caveat emptor at this place.
Commentaires de Gestion de l’hôtel
26 sept. 2022 par The Grand Empire Hotel , Gestion de l’hôtel
Dear Mr. Mathew,Greetings from The Grand Empire Hotel !Thank you for taking out your valuable time to provide us an important feedback, its really means a lot to us. Kindly accept our sincere apology for inconvenience cause to you during stay. We have taken this feedback on priority and discussed very strongly with concerned team members, so that such kind of mistakes shouldn't be repeated at any cost. Kindly allow us to serve you again whenever your travel plan bring you back to Patna.Many Thanks !
par un voyageur
Publié le 27 janv. 2022 sur Expedia
I am really happy with the sevices provided by the Grand Empire Patna. I would specially like to mention Mr. Sabbir for his warm welcome given to us. We were too touched about how he made us use the lift and he climbed the stairs, to maintain social distancing and then escorted us to our room.
Really happy to know about the safety measures taken by the hotel and fascinated to know about the stories associated with the hotel, he told us about.
Further, the breakfast was too too much delicious and the choices are very much.
Anyways would surely be back for such a beautiful experience
Service 5.0
Location 5.0
Rooms 5.0
I had a nice photo, and I will post it on my social media account.Love you Grand Empire
Commentaires de Gestion de l’hôtel
27 janv. 2022 par Shabbir, Gestion de l’hôtel
Dear guest, greetings! thank you for choosing to stay at the grand empire Patna, and for sharing experience of your stay on company. Thanks a lot for your valuable feedback. Hope to see you soon, best service and attention at all times. Thank you, warm regards
par un voyageur
Publié le 27 janv. 2022 sur Expedia
Hygiene was maintained properly, friendly staff, proper wifi facility.Overall a pleasant experience
Commentaires de Gestion de l’hôtel
27 janv. 2022 par Shabbir, Gestion de l’hôtel
we are thankful for your visit sir, and request you to visit us again so that we can impress you by our service and hospitality.
par un voyageur de Mangalore
Publié le 15 avr. 2019 sur Expedia
Stay was good, Restaurant is bit expensive but the restaurant staffs were good and gave good service
Commentaires de Gestion de l’hôtel
23 avr. 2019 par Shabbir, Gestion de l’hôtel
Thank You for Your valuable Feedback Please Visit again .
par un voyageur
Publié le 30 janv. 2019 sur Expedia
nice hotel, minor detail much to be desired, no toilet roll etc little things. restaurant was excellent the chicken Nasi Goreng was superb.
Commentaires de Gestion de l’hôtel
29 avr. 2021 par Shabbir, Gestion de l’hôtel
we are thankful for your visit sir, and request you to visit us again so that we can impress you by our service and hospitality.
par un voyageur
Extremely basic rooms unless you ask
Publié le 14 oct. 2018 sur HotelsThe location is in the middle of town by a major road - its super noisy if you are facing the roadside. I needed to change rooms 3 times until I finally found a room which reflected the photos on the website - the first one was like a prison cell with no windows and an open bathroom - fine if it was a OYO for 600rs not a hotel asking for 4000rs. The second one was similar without even a desk - again the same bathroom you would find in a youth hostel. Finally, the third room was fine and reflected the price - I am not sure why the hotel would not have offered this first?
The breakfast is basic but fine. All in all, for a 3 tier city is super expensive for what it is
