Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 nov. 2023 sur Expedia
par un voyageur
Publié le 26 mai 2023 sur Expedia
No help provided by any staff, no room cleaning, i had to pay for electricity, water and cleaning when i leaft. Bath tub was full of leaves and hair. Remote control for tv didnt work and had to call the owner several times and text message the owner but didnt get any help. There was a hole in my front door filled up with tissues and garbage and stray cats everywhere infront of the building. Dont stay here, save your money.
par un voyageur
Publié le 4 mai 2023 sur Expedia
So the property seems nice at first then you notice small things that are just out of the ordinary. There are punch marks on the fridge. The furniture is too big for the room and encloses the space in the kitchen. The cleaners don't seem to do a great job because the bathroom is kind of dirty. The hot tub had dirt in it and when filled up it looks yellow. At some point you find out all of the faucets leak for the shower the toilet and the tub leaks a lot. There is no way to move water to the drain so when it gets hot that bathroom becomes a sauna. Also it should be in bold written letters that you have to have a cash deposit for the room. Why the staff in the front desk doesnt take care of that blows my mind. I had to make 2 separate meetings to pay it and recieve what was left after another thing that should have been in bold as well, you pay the utilities too. Overall pretty disappointed with my stay.
par un voyageur
Publié le 26 janv. 2023 sur Expedia
It was ok just didn’t like the fact they were trying to change me for electric and water.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Lofty Villas, Gestion de l’hôtel
Dear Riccardo, as per our Policies and Mandatory Fees section in our listing, we do charge all the guests an arrival Cleaning fee of 650 baht, and also Electric/Water usage fee, according to the meter reading. You have to read the terms and policies before you make bookings on Expedia, and not accuse of "tying to charge you money" like it was something out of nowhere. Hope it helps, and best regards.
par un voyageur
Publié le 6 janv. 2023 sur Lastminute
The room is so different to the normal with its kitchen, king size bed, special lighting, the kitchen has everything you need, the utensils were like brand new and untouched..you can take the key card with you or in case your off to the beach then just memorise the numbers the touch key pad, i think is a very nice touch.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Lofty Villas, Gestion de l’hôtel
Thank you for your stay and a review, Albert. Hope you had a great time in Phuket!
par un voyageur
Publié le 13 juin 2022 sur Hotels
Tv not working half the power points not working no wifi no tea or coffee pretty poor won’t be back
Commentaires de Gestion de l’hôtel
12 juill. 2022 par Lofty team, Gestion de l’hôtel
Dear Trevor, we are sorry your stay weren't as you expected. We would like to remind you to read carefully descriptions before making bookings for your travels so you won't be disappointed afterwards. There is no tea or coffee provided mentioned in our listing. And also, there is no TV service in amenities stated.
