Note fondée sur 562 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Farouk Zourdani, Gestion de l’hôtel
Dear Amer,Thank you for taking the time to rating our hotel while I wish, you had a better experience. I do hope to see you once again and if possible meet at the hotel, i hope you had a safe return back home.
par un voyageur
Publié le 15 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2023 par Farouk Zourdani, Gestion de l’hôtel
Dear Haithem,Thank you for your feedback on your stay at the ibis Phuket Patong. I do appreciate that you took the time to share your thoughts on this platform. We are in the service industry and it is our utmost goal to please and serve our clients, and when we fail, it is very painful to hear. As our client, you have all the right to voice your concern in the way you have chosen. However, I truly believe we would have deserved a more factual and constructive review. This is very atypical feedback for us to receive and there may have been some misunderstandings.I have personally met with you and explained the situation regarding your reservation.If we have, in any way, imparted an unwelcoming sense to you during your stay with us, we sincerely apologize for this.Sincerely,Farouk Zourdani
par un voyageur
Publié le 10 mai 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
16 mai 2023 par Farouk Zourdani, Gestion de l’hôtel
Dear Luigi,Thank you for selecting the Ibis Phuket Patong for your recent stay and for taking the time to provide a positive feedback. It is always gratifying to learn that our clients had a pleasant stay with us.We hope to see you again soon.Sincerely,Farouk Zourdani
par un voyageur
Publié le 11 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 déc. 2021 par Cha, Gestion de l’hôtel
Dear bernard,
Thank you for taking your time to rating our hotel with full score and we hope your next visit will be as pleasant as the previous stay.
Sincerely,
Boonruang Thaithong
Operation Manager
par un voyageur
Publié le 9 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 déc. 2021 par Cha, Gestion de l’hôtel
Dear Bernard,
Thank you for taking your time to rating our hotel.
Hope to serving you again in the near future.
Sincerely,
Boonruang Thaithong
Operation Manager
par un voyageur
UNE NUIT AVEC NOTRE CHIENNE
Publié le 18 avr. 2021 sur HotelsHOTEL AGREABLE ET BIEN SITUE. A ACCEPTER NOTRE CHIEN
A RECOMMANDER
Commentaires de Gestion de l’hôtel
24 avr. 2021 par Cha, Gestion de l’hôtel
Dear Jacqueline,
Thank you for taking your time to share your experience.
We are delight to read that you appreciate our hotel location. Rest assured that your comments will be shared with the team as we always look for ways to enhance our services.
We hope you will give us the opportunity to better serve you again in the near future.
Sincerely,
Boonruang Thaithong
Operation Manager
par un voyageur
Publié le 7 mars 2020 sur Expedia
Grandeur de la chambre un peu petite et pas de chaises à l intérieur,table aussi et balcon très petit le reste bien
Commentaires de Gestion de l’hôtel
8 mars 2020 par cha, Gestion de l’hôtel
Dear Guest,
Thank you for taking your time to share your experience.
We are sorry that your experience did not meet your expectation regarding room size and in room furniture.
We would like to inform you that as a world renowned international economy brand, our rooms are designed in an efficient manner for the everyday traveler. Indeed our rooms efficient in size however this size meet the ibis standard offered around the world. The rest assured will be share to the team as we always look the ways to enhance our services.
We are looking forward to welcoming you back again in the near future.
Sincerely,
Boonruang Thaithong
Operation Manager
par un voyageur
Geniale
Publié le 25 août 2019 sur HotelsTrès bon séjour en familles hôtel super accueillant à refaire
Commentaires de Gestion de l’hôtel
26 août 2019 par Boonruang, Gestion de l’hôtel
Dear Yamina,
Thank you for your taking time to share your experience. We are delighted that you and your family are enjoyed stay with us and mentioning our friendly services.
We hope your next visit will be as pleasant as the previous stay.
Sincerely,
Boonruang Thaithong
Operation Manager
par un voyageur
Publié le 6 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2019 par Boonruang, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Pas satisfait
Publié le 2 mars 2019 sur HotelsChambre trop petite.des frais on plus pour un lit suppliant qui a encombré la chambre .on plus. Piscine petite par rapport au nombre des chambres.interdiction de nager avec un Burkini .
Personnel trop indifférent. Du bruit dans les chambres au 2 eme étage.
Commentaires de Gestion de l’hôtel
4 mars 2019 par Boonruang, Gestion de l’hôtel
Dear Abdelkarim,
Thank you for taking time to share your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. I am pleased to inform you that we have already rectified the issues that you’ve mentioned.
We hope you will give us the opportunity to better serve in the future.
Sincerely,
Boonruang T.
Operation Manager
