Ratings based on 857 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 19, 2024
Everything
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by Guest Relation Manager, Hotel Management
Thank you very much for your rating, we hope to welcoming you again.
by A traveller
Posted Aug. 26, 2024 on Expedia
The property was within waking distance to everything. The staff was courteous and friendly.
Comment from Hotel Management
Aug. 27, 2024 by Guest Relation Manager, Hotel Management
Thank you very much for your kind review. It is great to know that you had a memorable experience at Phuket Graceland. We look forward to welcoming you back next time!
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Guest Relation Manager, Hotel Management
Thank you so much for your kind words and positive review, we look forward to welcoming you back for another wonderful experience at Phuket Graceland!
by A traveller
Great
Posted Aug. 24, 2024 on HotelsIt was a good place for family.
Comment from Hotel Management
Aug. 25, 2024 by Guest Relation Manager, Hotel Management
Thank you very much for your kind words we are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful experience at Phuket Graceland!
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Guest Relation Manager, Hotel Management
Thank you for your kind review. We hope to have a chance of welcoming you back to Phuket Graceland.
by A traveller
Posted Aug. 20, 2024 on Expedia
Arrived at property went to the room to be greated by mosquitos, noisy loud will not stay again. When my wife had called reception they hung up on her. I went to reception the next day and they changed our room not until the day after. Hotel food was very average. Buffet breakfast was ok.
Comment from Hotel Management
Aug. 20, 2024 by Guest Relation Manager, Hotel Management
Thank you for your honest review. We will certainly take your advice to improv you hospitality and services.We are very sorry that you have had this experience and I can only apologize repeatedly.We wish you all the best.
by A traveller
Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Guest Relation Manager, Hotel Management
Thank you for your rating. We look forward to welcoming you next time!
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Guest Relation Manager, Hotel Management
Thank you very much for your rating, we hope to welcoming you again.
by A traveller
Posted Aug. 16, 2024 on Expedia
The place is a little rundown but the staff were always ready to help. Not very friendly but workable
Comment from Hotel Management
Aug. 17, 2024 by Guest Relation Manager, Hotel Management
Thank you for your honest review. We will certainly take your advice to improv you hospitality and services.We are very sorry that you have had this experience and I can only apologize repeatedly.We wish you all the best.
