Note fondée sur 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Piraya Satarin, Gestion de l’hôtel
Dear Cynthia,Thank you very much for sharing your comments!We were very happy to hear that you were enjoyable during your staying here.Your valued feedback definitely encouraged us a lot. Your messages had been shared with our team for their effort.We wish to have a chance to welcome you and your family to the “Happy Land” again.Sincerely,Ana Anan Team
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Ana Anan Team, Gestion de l’hôtel
เรยน คณ Apinya,อาณา อานนท รสอรท แอนด วลลา พทยา ขอขอบพระคณเปนอยางยงทไววางใจเขาพกกบทางรสอรท. ในนามของรสอรอท มความยนดเปนอยางยงททานมชวงเวลาทดและนาจดจำ คำความชมเชยจากทานไดแชรไปยงพนกงานของ อาณา อานนท รสอรท ซงเปนแรงผลกดนและสรางแรงบนดาลใจในการทำงานของพนกงานทกทานเปนอยางดยง. ในกรณททานไดแจงเกยวกบ ราคาอาหารทสงไปนน ทาง รสอรท ขอเรยนแจงวาเราไดทำการเปรยบเทยบ กบ โรงแรมท อยในมาตรฐานเดยวกน เรามความมงมนตงใจเพอทจะทำใหลกคา มความสขและเพลดเพลนในการพกผอนกบเราและมชวงเวลาทนาจดจำ. เราหวงเปนอยางยงวาจะไดดแลทานในโอกาสถดไป ดวยความเคารพอาณา อานนท รสอรท แอนด วลลา พทยา
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ana Anan Team, Gestion de l’hôtel
Dear Wanjung,It is such a good compliment and thank you for your time to share your valued feedback, we highly appreciate your attention!We are delighted to hear that you are enjoyable during your visit us. Your messages have been shared to Ana Anan team which is encouraged us a lot. We never stop receiving from the guests’ feedback in order to improve our service. Any inquiry, please feel free to contact us. We are looking forwards for your return to the “Happy Land’’ again.Sincerely,Ana Anan Team
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Ana Anan Team, Gestion de l’hôtel
Dear Stanley,It is such a good compliment and taking your time to share your valued feedback, we highly appreciate your attention!We are delighted to hear that you are enjoyable during your visit. Your messages have been shared to Ana Anan team which encourage us a lot. We never stop receiving from the guests’ feedback in order to improve our service. We are very happy to wait for your return to the “Happy Land” again.Sincerely,
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Ana Anan Team, Gestion de l’hôtel
Dear Mr. NOBUYUKI,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our staff that you mention their names have been complimented from the Management team in order to inspire the other staff either. We definitely hope to see you again again.Sincerely,Ana Anan Team
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Ana Anan Team, Gestion de l’hôtel
Dear kazunori,Thank you very much for taking time to share your feedback! We are happy to hear from you. Your comments are constructive feedback and we are very grateful for your encouragement. We realize that there are many things we have to improve and make it better in order to satisfy our guests. We strive very hard to improve our service in order to enhance the guests’ experience.For any inquiry, please feel free to contact us. We are looking forward to hearing from you.Sincerely,Ana Anan Team
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Ana Anan Team, Gestion de l’hôtel
Dear KA FAI,Thank you very much for taking your time to share your feedback! You seem unsatisfied with our service. Is there anything that make you uncomfortable. I am willing to hear from you as we would like to improve it.We learn a lot from the guests’ feedback and guests’ comments in order to improve our service. However, if you have plan to visit Pattaya, please give us a chance to take care of you and you can see the better service.Sincerely,Ana Anan Team
par un voyageur
Publié le 20 août 2024 sur Expedia
Beautiful hotel
Commentaires de Gestion de l’hôtel
25 août 2024 par Ana Anan Team, Gestion de l’hôtel
Dear Daniel,It is such a good compliment! We would like to take this opportunity to thank you for taking your time to share your valued feedback!We are delighted to hear that you are enjoyable during your visit. Your compliments have been shared to Ana Anan team which encourage us a lot. We never stop learning from the guests’ feedback in order to improve our service. We are very happy to wait for your return to the “Happy Land” again.Sincerely,Ana Anan Team
par un voyageur
Publié le 20 août 2024 sur Expedia
地點較偏遠，但環境不錯。員工態度親切，唯房間內欠缺梳妝桌，較不方便。而且花灑時冷時熱。
Commentaires de Gestion de l’hôtel
25 août 2024 par Ana Anan Team, Gestion de l’hôtel
Dear Hon Lun,Thank you for sharing your feedback! We are happy to hear that you are enjoyable your vacation here.We have shared your feedback to our team for their effort which encourage us a lot. By the way, Our resort is located at Na Jomtien area which is tranquility area and away from the city around 20 minutes’ drive.In the bathroom area, there is the long counter that you can make for applying make-up.However, our resort also provides the full facilities for our guests in order to spend time and relax as much as we can.We strive very hard to maintain our resort standard and make the good memory for our guests as much as we can! If there is anything else that we can create special arrangement, please let us know. we are looking to welcoming you back again.Sincerely,Ana Anan Team
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Ana Anan Team, Gestion de l’hôtel
Dear HAJEONGSEOK,Thank you very much for sharing your comments! We are happy to hear that you have a good time during your staying here. Your feedback definitely encourages us to enhance the guest experiences. Our team is very proud of that and we continuously strive very hard to satisfy the guests ‘satisfactory.We are looking forward to hearing from you. If any question, please feel free to contact us.Sincerely,Ana Anan Team
