Note fondée sur 363 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2024 sur Expedia
Hôtel très bien équipé et très bien situé.
Parfait pour passer un agréable séjour.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Hotel Management Team, Gestion de l’hôtel
Dear Khun FouezWe would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
par un voyageur
Publié le 16 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Hotel Management Team, Gestion de l’hôtel
Dear Khun JocelynThank you to share your experiences and comments with us. We look forward to welcoming you back again in the future.Best regards,Arbour Hotel and Residence team
par un voyageur
Publié le 8 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Hotel Management Team, Gestion de l’hôtel
Dear Khun AntonioGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
par un voyageur
Parfait
Publié le 5 sept. 2023 sur HotelsJ'ai apprécié mon sejour à l'hôtel Arbour. Je n'étais logé qu'au 7ème étage et appréhendais le bruit de la route principale. Je ne subis aucun désagrément malgré mon sommeil léger. Les chambres sont parfaites. J'ai apprécié le confort, la climatisation efficace et très douce ainsi que la presence d'une machine à laver (même si aucune option pour faire sécher le linge n'est proposée)
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Hotel Management Team, Gestion de l’hôtel
Dear Khun ParfaitGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
par un voyageur
Publié le 10 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2023 par Hotel Management Team, Gestion de l’hôtel
Dear Khun ThierryGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Might be good for a short stay but I believe this offered low quality rooms under a 5 star guise. Faucets spit out yellow water from bath and shower, bidet is not great quality, you can hear the neighboring rooms every single word in conversation, no privacy and you can hear all the noise from outside and the staff in the hallways all day. For a city that never sleeps until the sun comes up, it is hard to believe that there is little care given to not disturb people who attend the hotel. Most of the staff was incredible but one night staff reception was rude and could never be bothered to even smile. I unfortunately wish I had better things to say. The restaurant is great and it's a great place to take pics but overall I had more issues with my stay than I like to admit. There is a sewar smell coming from the drain in the bathroom. There was also unfortunately some construction that was quite loud during some of the days of my stay. My last 2 days were mostly disrupted by a loud person on my floor which ruined my stay as I could hear their every interaction in their room at all hours coming through the walls and vents.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par hotel management, Gestion de l’hôtel
Dear Khun YasharThank you for taking the time to share detailed feedback following your recent stay. We regret to hear about all your issue while you stay with us. Please accept our apologies and kindly be informed that we have shared your feedback with our management team for immediate action plan. At Arbour Hotel and Residence Pattaya, we take guest’s satisfaction very seriously. Once again thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to Arbour Hotel and Residence Pattaya in the very near future.Best regards,Management team
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2024 par hotel management, Gestion de l’hôtel
Dear Value GuestThank you to share your experiences and comments with us. We look forward to welcoming you back again in the future.Best regards,Arbour Hotel and Residence team
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Staffs Good,,,
Commentaires de Gestion de l’hôtel
9 nov. 2024 par hotel management, Gestion de l’hôtel
Dear Value GuestThank you to share your experiences and comments with us. We look forward to welcoming you back again in the future.Best regards,Arbour Hotel and Residence team
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Pool view is phenomenal and the drinks are awesome. Spa was also excellent!
Commentaires de Gestion de l’hôtel
9 nov. 2024 par hotel management, Gestion de l’hôtel
Dear Value GuestThank you very much for your wonderful feedback. The team are delighted to hear this. I have shared your positive comments with our team. they were thrilled to hear this and look forward to welcoming you back to Arbour Hotel and Residence.Best regards,Arbour Hotel and Residence team
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2024 par hotel management, Gestion de l’hôtel
Dear Khun HuilingThank you so much for sharing your review of your recent stay at Arbour Hotel and Residence Pattaya!We are delighted to hear that you had an excellent stay with us. Your kind words about our service and dedication are truly appreciated, and we are glad that our team contributed to making your stay a memorable one.Please accept our heartfelt thanks, and we hope to welcome you back in the near future for another exceptional stay.With kind regards,Pattarapong P.Hotel Manager
