Ratings based on 381 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 20, 2019 on Hotels
by A traveller
Nice hotel, good staff, in a nice soi , rooms nice
Posted May 5, 2019 on Hotelsby A traveller
Good hotel exvellent location
Posted May 3, 2019 on Hotelsby A traveller
Posted Mar. 24, 2019 on Expedia
No have cameras on any level and no bottles of water in rooms...
Otherwise all ok...
Comment from Hotel Management
Apr. 16, 2019 by AN, Hotel Management
Hi,
Thank you very much for taking the time to write to us about your experience. I am delighted to hear that your overall experience was memorable. I am sorry that you were not entirely satisfied about your stay. Your feedback is important to us, because it will help us to improve our service delivery to our guests. Thank you very much for your business, and especially for your feedback.
by A traveller
its OK.
Posted Mar. 11, 2019 on Hotelsjust average.
Comment from Hotel Management
Apr. 17, 2019 by AN. , Hotel Management
Hi,
Thank you very much for taking the time to write to us about your experience. I must thank you very much for taking the time to write to us about your experience, because it will help us to improve our service delivery to our guests in the future. Thank you.
by A traveller from Bangkok
Posted Mar. 5, 2019 on Wotif
Reception very bad girl had a really bad attitude only on day reception night time very good
Comment from Hotel Management
Mar. 6, 2019 by AN , Hotel Management
Hi,
I am very sorry to hear about your experience. I will look into this issue right now. Thank you.
by A traveller
Posted Mar. 2, 2019 on Expedia
Front desk staff were not very friendly a bit arrogant but cleaning staff were very good and easy to talk with
Comment from Hotel Management
Mar. 8, 2019 by AN. , Hotel Management
Hi,
Thank you very much for taking the time to write to us about your experience. I am very sorry to hear about that. I will get my team to look into the issues you have raised right now.
by A traveller
Posted Feb. 27, 2019 on Expedia
No sign at the entrance to tell you where the hotel is.
The bedroom door is all warped letting in all kinds of light. Idon’t Know if it was secure at all in it’s state. No water in the room and fridge not working.
Comment from Hotel Management
Mar. 6, 2019 by AN. , Hotel Management
Hi,
Thank you very much for taking the time to write to us about your experience. I am very sorry to hear that you are not entirely satisfied with your stay. Your feedback will help us improve our service delivery in the future.
by A traveller
Excellent location
Posted Feb. 24, 2019 on HotelsVery central and close to all amenities in the heart of Pattaya.
Excellent and very friendly and helpful staff.
Comment from Hotel Management
Mar. 6, 2019 by AN. , Hotel Management
Hi,
Thank you very much for taking the time to write to us about your experience. I am very happy to hear that you enjoyed our prime location and that you found our staff to be helpful . I will definitely pass on your comments to our staff. I am confident that they will be delighted to receive those feedback from you. Thank you.
by A traveller
Very disappointing experience
Posted Feb. 22, 2019 on HotelsSuch a horrible experience for some reason. The towel are frayed and so many big hole, having been used for so many years. In the evening the front desk treated so rudely. Morning front desk was nice people. Wi-fi first 2 days did not worked but it was nice they fixed at least after 2 days. swimming pool was very dirty with cloudy water.
Comment from Hotel Management
Apr. 17, 2019 by AN. , Hotel Management
Hi,
Thank you very much for your message. I thank you very much for your feedback, because it will help us to improve our service delivery and the overall experience of our guests. Thank you for your business, and for your feedback.
