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Mercure Pattaya Ocean Resort

4.0 star property
Family-friendly 4-star hotel near Pattaya Water Park

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Photo gallery for Mercure Pattaya Ocean Resort

2 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Restaurant
Beach/ocean view
Children's activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Utapao (UTP-Utapao Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Pattaya

Seaside stay .At this Central Pattaya hotel, you'll be within a 5-minute walk of Pattaya Beach Road and Tiffany's Show. Art in Paradise and Terminal 21 Pattaya are also within half a mile (1 km).

What's nearby

  • Pattaya Beach Road - 3 min walk - 0.3 km
  • Pattaya Beach - 5 min walk - 0.4 km
  • Tiffany's Show - 5 min walk - 0.4 km
  • Terminal 21 Pattaya - 6 min walk - 0.6 km
  • Walking Street - 4 min drive - 3.2 km

Getting around

  • Pattaya Station - 12 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 88 min drive

Restaurants

  • ‪สตาร์บัคส์ - ‬5 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Amaya Food Gallery - ‬1 min walk
  • ‪GATHER GROUND Café PAYAA HOTEL - ‬8 min walk
  • ‪M Lounge - ‬6 min walk

About this property

Mercure Pattaya Ocean Resort

Family-friendly 4-star hotel near Pattaya Water Park
As a guest of Mercure Pattaya Ocean Resort, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Mercure Pattaya Ocean Resort. Limited free parking is available on a first-come, first-served basis.

This 4-star Pattaya hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 16 levels
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Mercure Pattaya Ocean Resort offers 210 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Thai

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: THB 494 for adults and THB 247 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Rock climbing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets: THB 500 per pet, per stay
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 494 for adults and THB 247 for children
  • Pet fee: THB 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay.
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mercure Ocean
Mercure Ocean Resort
Mercure Pattaya Ocean
Mercure Pattaya Ocean Resort

Mercure Pattaya Ocean Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 404 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay
Stayed 9 nights in Dec 2024

8/10 Good

Vicky

Stayed 2 nights in Dec 2024

8/10 Good

Adam

Stayed 5 nights in Dec 2024

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Vue

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

HENRY, Victorville

Stayed 7 nights in Nov 2024

10/10 Excellent

Derek

Amazing place, amazing breakfast, amazing service. Worth every penny.
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Thos hotel is exceptional, the service, rooms, different breakfast daily. I booked another hotel to save money. I looked in the other hotels room, turned around amd came back here to Mercure.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Nov 2024

10/10 Excellent

Derek

Everything was fabulous
Stayed 3 nights in Nov 2024

8/10 Good

Carl

Stayed 3 nights in Nov 2024

6/10 Okay

James, Pittsburgh

Travelled with partner
The area around and throughout the main floor are well done, landscaped and well decorated. The floors are hot and the cleanliness of the rooms could be greatly improved. Again, if you want wash cloths look elsewhere. Also only a half shower door and a weird see through shower window on the opposite side with a blind for mildew to grow on.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you price the included breakfast and kiddie water park at international rates the hotel room itself is almost free. Great value!! Clean happy place. If you have young kids the waterpark is fantastic. Even for adults. Right right there so no need taxis etc. On the map the hotel looks a bit set back from the beach but it's like 100 feet further than the Holiday Inn (which is also great but no water park and when I booked was twice the price of Mercure). Proximity to beach and to Walking street is not an issue. Family friendly. If no kids and have the money then Hilton is your place. Pls spend a bit extra and don't stay at Ibis.
Stayed 2 nights in Nov 2024

8/10 Good

Swee Hing

Stayed 4 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was the best buffet and so much varieties every think hot and delicious servings of fresh fruits and hot drinks

10/10 Excellent

donghoon

Stayed 4 nights in Nov 2024

10/10 Excellent

Noopy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

6/10 Okay

Marte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I book this for my family, 2 adults y 2 kids. I book it beccause a friend recomended it. I book for 4 and that was all. unfortunately I supposed that a room for 4 will be in the proper size... it was not, 2 small bed for 4 and barely space for beds and a desk. The hotel should not offer this type of room for 4 people... So, please check the size before booking. in my opinion, the location is the best the pool is ok but dissapointed for the price of tge hotel. the same, the water park.is too small and not worth to book it for that.
Stayed 3 nights in Oct 2024

10/10 Excellent

tod, Indianola

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back !
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Faisal

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

ZHENG

Stayed 2 nights in Sep 2024