Note fondée sur 261 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2021 sur Hotels
Nice hotel and great service. Too bad that the beach is dirty and not much appealing ...
Commentaires de Gestion de l’hôtel
7 janv. 2022 par Renaissance Pattaya Resort & Spa team, Gestion de l’hôtel
Dear Value Geust,
Thanks for staying with us and for letting us know how much you enjoyed Renaissance Pattaya. We really appreciate your feedback. I have shared your valued feedback with the appropriate hotel team, so we can keep improving the experience and to avoid similar incidents in the future.
Best regards,
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Fairy, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Renaissance Pattaya Resort & Spa.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Pullarp Tipprasert (Fairy)
par un voyageur
Publié le 12 août 2024 sur Expedia
I recently stayed at the Renaissance Pattaya Resort & Spa and had a fantastic experience. The hotel itself is beautiful, with modern and spacious rooms that are well-maintained and comfortable. One of the highlights of my stay was the stunning pool area, perfect for relaxing and enjoying the sun.
The breakfast offered a wide variety of delicious options, catering to all tastes and dietary requirements. The staff at the hotel were exceptional—friendly, welcoming, and always eager to assist with any requests. Their hospitality truly made my stay more enjoyable.
One thing to note is that the hotel is not located near the main attractions or the city center of Pattaya. You will need to arrange transportation, such as a taxi, to explore the city and participate in activities. Despite this, the serene and peaceful location of the hotel provides a wonderful escape from the hustle and bustle of Pattaya. Overall, I would highly recommend the Renaissance Pattaya Resort & Spa for a relaxing and enjoyable stay.
Commentaires de Gestion de l’hôtel
12 août 2024 par Fairy, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Renaissance Pattaya Resort & Spa.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Pullarp Tipprasert (Fairy)
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Jiranan Kochasarn , E-COMMERCE & DISTRIBURTION MAN, Gestion de l’hôtel
Dear Suet Ping , Thank you for your stay. We are delighted to hear that you enjoyed your time with us.Your feedback is greatly appreciated and helps us to continuously improve our services. If there is anything more we can do to enhance your experience, please do let us know.We look forward to welcoming you back in the near future.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Jiranan Kochasarn , E-COMMERCE & DISTRIBURTION MAN, Gestion de l’hôtel
Dear Bo BeeThank you for your stay. We are delighted to hear that you enjoyed your time with us.Your feedback is greatly appreciated and helps us to continuously improve our services. If there is anything more we can do to enhance your experience, please do let us know.We look forward to welcoming you back in the near future.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Jiranan Kochasarn , E-COMMERCE & DISTRIBURTION MAN, Gestion de l’hôtel
Dear Shui Lun,Thank you for your stay. We are delighted to hear that you enjoyed your time with us.Your feedback is greatly appreciated and helps us to continuously improve our services. If there is anything more we can do to enhance your experience, please do let us know.We look forward to welcoming you back in the near future.
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Jiranan Kochasarn , E-COMMERCE & DISTRIBURTION MAN, Gestion de l’hôtel
Dear Chia Hsiu,Thank you for your stay. We are delighted to hear that you enjoyed your time with us.Your feedback is greatly appreciated and helps us to continuously improve our services. If there is anything more we can do to enhance your experience, please do let us know.We look forward to welcoming you back in the near future.
par un voyageur
Nice resort with a remote location
Publié le 2 juill. 2024 sur HotelsIt is a nice and relaxing resort with a small private beach. Our room was closer to the end of the pool, there’s buggy service taking you to in and out your room from hotel lobby if you don’t want to walk under extreme hot weather.
Room was very nice and spacious with welcome fruit and there’s enough complimentary bottle water replenish daily for our family room.
The room is in good condition overall except the bathroom is a bit dated and you can see mould in the shower room and tap around the sink. The shower room has an odor and we have to run the shower for a bit to wash that smell off each time before using it.
Restaurant serve a good variety of breakfast selection. We didn’t get the to try the restaurant - Pebble as it was fully booked throughout our stay.
Hotel location isn’t ideal, as you would expect the closest 7-11 is 900m away without any shelter throughout the walk, no other shops or facilities nearby.
I booked here for 2 nights stay before moving to the busy part of Pattaya. I still find it enjoyable and our family had a wonderful stay, we spent most of our time by the poolside
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Jiranan Kochasarn , E-COMMERCE & DISTRIBURTION MAN, Gestion de l’hôtel
Dear Sugon,It was a pleasure having you as our guest, and we hope that you had a comfortable and enjoyable stay. Your satisfaction is our top priority, and we are delighted to know that we could meet your expectations.Thank you once again for choosing. We look forward to hosting you again in the future.
par un voyageur
Publié le 21 juin 2024 sur Expedia
とても満足でした。
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Jiranan Kochasarn , E-COMMERCE & DISTRIBURTION MAN, Gestion de l’hôtel
Dear Hideyuki ,I hope this message finds you well. I am writing to express my heartfelt gratitude for your recent stay with us and for taking the time to share your positive experience. It brings us immense joy to hear that you were very satisfied with your stay.Your kind words are not only a source of great pride for our team but also a testament to our commitment to providing exceptional service. We strive to ensure that every guest has a memorable and comfortable experience, and your feedback is a wonderful confirmation that we are on the right track.Thank you once again for choosing to stay with us and for your lovely feedback.Warm regards,
