Note fondée sur 83 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Joe, Gestion de l’hôtel
Dear Azim,Thank you very much for taking the time to provide us with your valuable feedback.
par un voyageur
Publié le 18 août 2024 sur Expedia
We've been exploring Thailand the past 2.5 weeks and stayed in the 1BR Emerald Pool Villa a few days while in Pattaya. This place is nothing short of AMAZING! The concept of the resort is centered around the mining of precious gems in Africa, so the art/decor, foliage, scenery, even the attire of the main resort staff and concierges are African themed. Every detail of our room was exquisite; from the large, private in-suite jet pool, 15ft ceilings, well appointed bathroom toiletries, hygiene kits, stocked mini bar, robust ambient lighting options (huge for applying make-up and creating ambience), and concierge service directly to our room by dialing 0... at anytime! I loved that housekeeping "turned down" our bed for a romantic evening after an afternoon at the spa, that was such a wonderful touch! The grounds are absolutely beautiful! You'll enjoy the quiet seclusion of your villa and pleasant exchanges with the staff and guests in all the common areas.The food is wonderful! The chef always went out of his way to make vegan dishes for me upon request. So grateful for that! There are 2 fitness centers at the resort; and both are great. The equipment was great quality! The De-Stress Massage was outstanding! In fact, one of the best I've had in Thailand (...and I've had several). You'll have access to great food at the restaurants and so much more. Another nice touch that I loved about the resort was the music - it really enhanced the vibe of our stay overall. 5 stars!
Commentaires de Gestion de l’hôtel
19 août 2024 par WAII, Gestion de l’hôtel
Dear Ms.Claudia, Thank you for sharing such a detailed and glowing review of your stay! We're delighted to hear about your experience at our 1BR Emerald Pool Villa. It sounds like you truly embraced and enjoyed the unique African-themed concept and all the thoughtful details we’ve put into our resort.From the private jet pool and high ceilings to the exceptional service and vegan cuisine, we're thrilled that every aspect of your stay exceeded your expectations. It's wonderful to know that you appreciated the little touches like the romantic turn-down service and the soothing music, which enhanced the overall vibe of your stay.Your kind words about our staff, the fitness centers, and the massage are greatly appreciated. We'll be sure to pass along your compliments to the chef and the massage therapist. It’s feedback like yours that motivates us to continue providing top-notch experiences for our guests.Thank you again for your 5-star review! We hope to welcome you back to our resort for another incredible stay in the future.Wajiporn Promnukun Asst. Front Office Manager
par un voyageur
Publié le 15 août 2024 sur Expedia
地方大整潔！
Commentaires de Gestion de l’hôtel
16 août 2024 par WAII, Gestion de l’hôtel
Dear Chin Pong,感谢您的好评！我们很高兴听到您觉得我们的房间非常干净。我们的团队努力保持高标准的清洁，您的认可对我们意义重大。我们期待您再次入住并享受愉快的住宿！Wajiporn PromnukunAsst. Front Office Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par WAII, Gestion de l’hôtel
Dear Jaehyuk,Thank you for your review and for choosing to stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,Wajiporn PromnukunAsst. Front Office Manager
par un voyageur
Publié le 23 juill. 2024 sur Hotels
十分滿意這間酒店，會再次到來。
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Boom, Gestion de l’hôtel
Dear Wai lam,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Warm regards,Phatthaporn Chaiprasit (Boom)Front Office Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Good for big family
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Boom, Gestion de l’hôtel
Dear Khun Pimchanok,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Warm regards,Phatthaporn Chaiprasit (Boom)Front Office Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Good for big family
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Boom, Gestion de l’hôtel
Dear Khun Pimchanok,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Warm regards,Phatthaporn Chaiprasit (Boom)Front Office Manager
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Boombim, Gestion de l’hôtel
Dear Yeuk Hon Vernon,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Warm regards,Phatthaporn Chaiprasit (Boom)Front Office Manager
par un voyageur
Publié le 14 juin 2024 sur Expedia
Lovely tranquil place to chill at 😍😍
Commentaires de Gestion de l’hôtel
15 juin 2024 par Boombim, Gestion de l’hôtel
Dear Shanmugapriya,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our hotel and found it to be a lovely place to relax.Your kind words and your feedback mean a lot to us. We look forward to welcoming you back for another peaceful and enjoyable stay soon!Best regards,Phatthaporn Chaiprasit (Boom)Front Office Manager
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2024 par Boombim, Gestion de l’hôtel
Dear Jonathan,Thank you for taking the time to share your feedback with us. We are thrilled to hear that the overall ambiance met your expectations and that you had a pleasant stay with us. Your satisfaction is our top priority, and we are committed to providing you with excellent service on your next visit.Our team is always ready to go the extra mile to ensure that your experience with us is exceptional, and we look forward to welcoming you back soon. Stay Sparkling,Phatthaporn Chaiprasit (Boom)Front Office Manager
