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Mercure Pau Palais Sports

4.0 star property
4-star hotel in Pau Nord

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Photo gallery for Mercure Pau Palais Sports

Interior
Privilege, Double Room, 1 Double Bed
Standard Double Room, 1 Double Bed | Pool
Breakfast, lunch, dinner served; French cuisine
In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
106 Avenue De L Europe, Pau, Pyrenees Atlantiques, 64000
  • Zenith de Pau
    ‪16 min walk‬
  • Hippodrome de Pau
    ‪3 min drive‬
  • Boulevard des Pyrenees
    ‪9 min drive‬
  • Pau (PUF-Pau - Pyrenees)
    ‪12 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Pau

Pau Nord stay.Within a 15-minute walk of this Pau Nord hotel, you'll find Casino Tranchant Pau and Palais de Sports de Pau. Zenith de Pau and Hippodrome de Pau are also within 2 miles (3 km).

What's nearby

  • Palais de Sports de Pau - 15 min walk - 1.3 km
  • Zenith de Pau - 16 min walk - 1.4 km
  • Hippodrome de Pau - 3 min drive - 2.1 km
  • Château de Pau National Museum - 9 min drive - 5.7 km
  • Boulevard des Pyrenees - 9 min drive - 6.3 km

Getting around

  • Artix Station - 14 min drive
  • Pau (PUF-Pau - Pyrenees) - 12 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬4 min drive
  • ‪Quick - ‬19 min walk
  • ‪KFC - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Au Bureau Pau Université - ‬4 min drive

About this property

Mercure Pau Palais Sports

4-star hotel in Pau Nord
Mercure Pau Palais Sports offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Mercure Pau Palais Sports. Free self parking is available.

This 4-star Pau hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Pau Palais Sports offers 84 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Pau hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

Similar properties

Bar (on property)

Quality Hotel Pau Centre Bosquet

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 416 reviews
The price is CA $120
CA $139 total
includes taxes & fees
May 24 - May 25
Quality Hotel Pau Centre Bosquet

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18.60 for adults and EUR 18.60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s restaurant will be closed for lunch service on Sundays.

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 18.60 for adults and EUR 18.60 for children
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Palais Hotel Pau Sports
Mercure Pau Palais Sports
Mercure Pau Palais Sports Hotel
Mercure Palais Sports Hotel
Mercure Palais Sports
Mercure Pau Palais Sports Pau
Mercure Pau Palais Sports Hotel
Mercure Pau Palais Sports Hotel Pau

Mercure Pau Palais Sports Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 157 reviews
Rating 8 - Good. 53 out of 157 reviews
Rating 6 - Okay. 13 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 4 out of 157 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jane, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
There were no glasses if you wanted some wine in your room. We were only given 1 small bottle of water between two people per day. And there was no creamer or milk for the instant coffee. The rooms were clean and adequate, staff friendly. But its the little things that help make the experience memorable.
Stayed 3 nights in Apr 2024

8/10 Good

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property, it was easy to find, and a pleasant modern-looking hotel. Nice welcome from the male receptionist and quickly shown to our room, which smelled fresh, looked clean and had brilliant white bedding. Comfortable bed, The hotel has an excellent restaurant and we enjoyed 3 delicious food courses. Cannot fault this hotel, for price or comfort. Excellent American hot breakfast. Highly recommended
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

2/10 Terrible

dean

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Poor staff understaffed no chef turned up as well So no breakfast absolute shambles of a hotel in a nice setting with hood facilities.
Stayed 1 night in Jul 2023

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Pau Horse Trials

Great hotel and staff - chosen for the proximity of Pau Horse Trials.
Stayed 3 nights in Oct 2021

8/10 Good

Paul

Stayed 3 nights in Aug 2021

2/10 Terrible

David

Disliked: Cleanliness, staff & service

Unclean in COVID pandemic, we left the hotel.

Our short stay at the hotel was disastrous. The hotel lobby/restaurant area is fine & stylish, but we encountered real problems in the rooms. The first room we were shown to had hairs all over the shower walls, left by the previous guest. It looked like it had been wiped down with a dirty cloth. We stayed during the heart of France’s second COVID wave - you expect places to be spotless as a result & standards for be increased. We asked for a new room & were given the room next door. There was the same issue in room 2 - numerous old hairs on the shower walls & streaky looking marks. There were also sticky ring marks from where mugs/cups had been left on the bedside tables. We complained again & asked for another room. Room 3 had pubes on the toilet seat & by this point we were fed up & didn’t feel confident in the cleanliness standards at the hotel. It was a consistent problem. The housekeeping manager then barged into the room unannounced while my partner was getting changed & proceed to inspect the bathroom in room 3. Picked up the pube with her hand & proceeded to shrug, as if to say - “look it’s clean now”. We were offered free breakfast, but declined & asked for a refund. We ended up having to leave the hotel & find new accommodation. This is the only really terrible experience we’ve had in a hotel. I’ve certainly never had to leave a hotel I’ve booked. The refund was gained ok, but overall the cleanliness & response was shambolic.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice atmosphere but not outstanding

Nice rooms but not too spacious. Very noisy as close to main road and there is heavy traffic all night. Fire alarm went off every morning around 7am. Nice outside area with a small pool. Slightly overpriced for what it is.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel but lacking charm

typical of the Mercure chain. Straight forward, nice staff but a bit of a queue at check in. Location is fine if you must stay in the area but there are nicer hotels around.
Stayed 2 nights in Feb 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Ian bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Great stay, nice and close to the airport. Friendly staff and good atmosphere.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Business Trip

Comfortable and enjoyable stay at a very friendly hotel. Best I have stayed at in Pau.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Didn’t really have the opportunity to explore the property
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and ample space for the two of us. Breakfasts were good and dinner was excellent.
Stayed 2 nights in Sep 2019

6/10 Okay

Raymond

Liked: Cleanliness
Disliked: Staff & service

For people on the move

Small rooms, but newly decorated and comfortable bed. Dinner service slow and staff a bit frantic Location not good for city visiting. Mainly a business hotel for people on the move
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Musique trop forte et inadaptée dans les espaces communs. Pas de bureau en chambre ou surface de travail. Hall bruyant avec aspirateur récurent alors que autre zone de nettoyage plus critique.
Stayed 3 nights in May 2019

10/10 Excellent

Pamela, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 5 star stay at the Mercure in Pau

This should be rated 4.5 stars. We stayed in a deluxe room and it was excellent it was better than we anticipated. We had a lot of space and luxury.
Stayed 1 night in Apr 2019

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

J'ai eu très froid

Les chambres sont très mal chauffées 18 °c à mon arrivée et malgré le chauffauge au maximum après le repas la température est montée seulement de 1.5°c trop peu. Et le matin eau tiède dans le douche. Déplorable compte tenu du tarif
Stayed 1 night in Dec 2024

8/10 Good

VERONIQUE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Pascale

Stayed 1 night in Oct 2024

10/10 Excellent

aurelien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

JEAN DAVID

Stayed 1 night in Oct 2024