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Grand Mercure Puka Park Resort

4.0 star property
4-star hotel near Pauanui Beach

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Photo gallery for Grand Mercure Puka Park Resort

Breakfast, lunch, dinner served; alfresco dining
Breakfast, lunch, dinner served; alfresco dining
Front of property
Terrace/patio
Chalet, 1 King Bed (Rimu)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Pauanui Beach
    ‪11 min walk‬
  • Pauanui Tairua Trail
    ‪6 min drive‬
  • Tairua Beach
    ‪26 min drive‬
  • Whitianga (WTZ-Whitianga Aerodrome)
    ‪64 min drive‬

Room options

View all photos for Apartment, 1 King Bed

Apartment, 1 King Bed

Apartment, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

Room, 1 King Bed (Tawa Treehut)

Room, 1 King Bed (Tawa Treehut)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Pauanui

Close to the beach.At this Pauanui hotel, you'll be within half a mile (1 km) of Pauanui Beach and 6 miles (10 km) of Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 miles (52 km).

What's nearby

  • Pauanui Beach - 11 min walk - 0.9 km
  • The Lakes Golf Course - 19 min walk - 1.6 km
  • Pauanui Tairua Trail - 6 min drive - 5.1 km
  • Tairua Beach - 26 min drive - 25.5 km
  • Hot Water Beach - 41 min drive - 46.3 km

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪The Lime Room - ‬20 min walk
  • ‪Manaia Cafe & Bar - ‬22 min drive
  • ‪Tairua Bakery - ‬21 min drive
  • ‪The Pepe - ‬22 min drive
  • ‪Flock Kitchen and Bar - ‬22 min drive

About this property

Grand Mercure Puka Park Resort

4-star hotel near Pauanui Beach
As a guest of Grand Mercure Puka Park Resort, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Grand Mercure Puka Park Resort. Self parking and valet parking are free.

This 4-star Pauanui hotel is smoke free.

  • 1 building
  • 1 floor
  • 48 guestrooms or units
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 385 reviews
Rating 8 - Good. 98 out of 385 reviews
Rating 6 - Okay. 30 out of 385 reviews
Rating 4 - Poor. 11 out of 385 reviews
Rating 2 - Terrible. 0 out of 385 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Very good hotel with nice view and good restarant. One exception. Do not expect pricacy, when you are on the toilet. There is np decent doors between the bathroom and the sleeping room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacki

Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very unique…it’s like staying in a treehouse! Very comfortable and quiet. Pool is great! They even have free laundry, which was most appreciated. Make sure that you can walk stairs and hills if you want to stay here. We would come back in a heartbeat!
Stayed 1 night in Feb 2025

10/10 Excellent

Sheel Raj

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and quaint

A room the trees was a new experience for us. It was quiet and quaint. We highly recommend this resort.
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very hilly, parking is a bit of a hike from your room. Gorgeous property, feels like you’re in a rainforest. Excellent buffet breakfast (although essentially identical both days). Free loan of shovels for hot water beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Spot - Pack light for the hike to your room

Nice property, but be prepared for a good hike to your accommodations
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A mixed bag

The visit was a real mixed bag. Good - Room comfort overall is good. Most of the staff are friendly/trying their best. The location in the forest is great, nice to have a gym and pool etc. It could be romantic, but is a little bit of a walk to the beach/up a steep hill. Bad - The property and grounds need a lot of maintenance. Some of the access is very steep. Dinner was ok, breakfast is poor/disorganised. Overall it doesn't feel very 4* service. The staff do try, but either the place is under funded or not well managed.
Stayed 3 nights in Dec 2024

8/10 Good

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really lovely and spacious. Big comfy bed, very nice bathroom with heated floor, great balcony, big fridge and they even had plates/bowls/cutlery. The outdoor pool was nice and had a sauna and a hot tub (although the hot tub wasn't very warm). Good little gym, great tennis court and free mountain bikes! They also had free laundry which was amazing. The breakfast was ok, fairly standard buffet with fresh and tinned fruit, yogurts, cereals, sliced bread, pastries, cheese, meat and some hot food in heated trays (scrambled eggs, sausages, bacon, baked beans). We didn't eat any other meals there as found some better looking restaurants nearby. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Felt very safe and cared for
Stayed 1 night in Dec 2024

6/10 Okay

Richard, Golden Valley

Travelled with partner
Liked: Cleanliness, amenities
I feel like this place was pretty special a few years ago. The resort is built on the side of a huge hill, and, i'm guessing, used to be serviced by staff that would run you up in a golf cart, etc. - They seem understaffed, now, and you're kinda on your own for everything. If you're a hiker, and under 30, this might work for you. Otherwise, get ready to climb. - I'm not exaggerating. The cottage itself was cute, and nestled in the ferns, but, everything seems a little worn and dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special stay

The grounds of the property are beautiful and we enjoyed using the amenities like the tennis court, pool and hot tub. It was also very nice that they would lend items like shovels for use at hot water beach free of charge. I enjoyed the stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable clean room set in a beautiful wooded location on a hillside. Lots of birdsong to sit and listen to on the attached deck. Very nice beach within walking distance. on-site restaurant has wonderful setting and ambience, food is good but not great. Pauanui is a little too quiet for my taste... only one road in and out, and only 2 restaurants open in the evening (other than the property), but I wouldn't ding the hotel for that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cristian, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specially the Staff. Emile was a very good person, even he speaks Spanish. Really great
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
It’s a little bit of paradise in the bush but only minutes to the beach. The only thing that lets it down is the food, definitely not 5 star food, we were there for 3 nights and our original intention was to have dinner there for all 3 nights, but my dinner was very basic and definitely not a lot of it, was very disappointed, we went out for dinner the remaining 2 nights, plus breakfast again is basic food that you make at home every day!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shirley

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin, Broadbeach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding is the only to describe this property . The treetops rooms are all up the steep driveway however staff are only to happy to transfer all guests with the golf cart. The meals in Miah restaurant are international standard
Stayed 1 night in Aug 2024

8/10 Good

Irene

Travelled with family
Liked: Property conditions & facilities

Good for fit and able people

Beautiful area, nice scenery, quiet. The hotel and rooms are lovely and well made but the rooms are up a one-way hill making access to them quite inconvenient. If you have babies or small children, this makes things difficult and less enjoyable. Wouldn't recommend coming to Pauanui in Winter, mostly because there are very few options for food.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay with great service. I would definitely stay here again.
Stayed 1 night in Jun 2024