Note fondée sur 66 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Ivors
Bel hotel dans un quartier affreux
Publié le 3 sept. 2016 sur HotelsQuatier horrible: extrêment sale et très bruyant.
Traverser la rue est quasiment impossible aux heures de pointe
Commentaires de Gestion de l’hôtel
14 nov. 2017
Dear Guest,
Thank you for taking the time to share your valuable feedback.
At the onset I would like to extend my apology and regret the inconvenience that you experienced during your stay with us.
We have received your feedback and the same has been shared with Colleagues. Please rest assured that they would be addressed.
As a valued guest of our hotel your feedback is extremely essential in our effort to improve our service standards. We request you to kindly treat this as an aberration and not the usual service standards of Gateway.
We look forward to having you back with us soon and please feel free to contact us directly if there is anything we can assist you with.
We immensely value your patronage and look forward to your continued support.
Thank you for choosing The Gateway Hotel Hinjawadi Pune!
Warm regards
Albert Rebello
General Manager
par un voyageur
Publié le 9 oct. 2024 sur Hotels
par un voyageur de Vancouver
Publié le 8 sept. 2024 sur Expedia
Conviniently located in Hingewadi. Safe, clean with a very friendly staff.
par un voyageur
Publié le 26 août 2024 sur Expedia
The property could use better beds. The service was decent and the dining options were good but at the premium prices, it could be better
par un voyageur
Publié le 13 août 2024 sur Expedia
Clean rooms and property. Breakfast buffet was delicious.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
par un voyageur
Publié le 17 juill. 2024 sur Expedia
This is the best hotels to live in when you come to Pune. The 5 star facilities the hotel offers are amazingly polished but apart from the facilities our trip was made special because of the amazing staff. Starting from the front desk we felt a very positive welcoming from Chaitanya, Kapil, Akshada Anamika. Every time we pass by they have a smile on their face and eagerness to help us in the minuteness of our problems or concerns. Our family has some special food considerations because of allergies and the staff member at the restaurant were more than willing to create special menu for breakfast, lunch and dinner by chef Kalyan and manager Amit g. All in all the experience was made very special and this is our home when visiting Pune.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
They acted on my complaint about the water softener the next day, and corrected problem promptly.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
par un voyageur
Publié le 18 avr. 2024 sur Hotels
