Note fondée sur 40 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
56 % des clients le recommandent
3,6 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 15 juill. 2023 sur Expedia
It was 104 degrees outside and the lobby didn’t even have an A/C on. The rooms smell like weed. The door lock was broken. The bedspread had cigarette burns on it. It took until 9pm to get the room cooled off. What a joke. They should have paid me 80 bucks to stay here.
Commentaires de Gestion de l’hôtel
15 juill. 2023 par andy, Gestion de l’hôtel
sorry for inconvinence we will take care
1 sur 5
par un voyageur

Publié le 14 juill. 2022 sur Expedia
We got there at about 8pm on a record heat day after driving all day. We walked into the room and it was at least 100°. We turned on the a/c full blast and it took until almost 3am to be cool enough to attempt to get any sleep. Since i had a non refundable reservation, they could have been considerate enough to turn on the a/c prior to our arrival since it was paid anyway. I'll never stay at this location or any of their locations again. Shower sucked and bathroom was sticky.
Commentaires de Gestion de l’hôtel
14 juill. 2022 par Andy, Gestion de l’hôtel
sorry for inconvinence we will take care of this issue
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 4 juill. 2022 sur Expedia
5 sur 5
par un voyageur

Publié le 17 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2022 par Andy, Gestion de l’hôtel
tank you
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 janv. 2022 sur Expedia
5 sur 5
par un voyageur

Publié le 11 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2022 par Andy, Gestion de l’hôtel
thank you
5 sur 5
par un voyageur

Publié le 3 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2021 par Andy, Gestion de l’hôtel
Thank you Paula
3 sur 5
par un voyageur

Poor customer service

Publié le 4 sept. 2021 sur Hotels
Front entrance wasn’t marked. In fact I couldn’t find the front door. When I did, I was unable to access the main lobby, the door was locked and it was 4pm. A man appeared behind a plexiglass partition. He didn’t greet me and was expressionless. The area I was standing in was an enclosed very small area with no ventilation and the temperature outside was 100 degrees. He checked me in and pointed towards my room. Never once did he say thank you or explain anything about the layout of the motel. I asked why I couldn’t access the lobby and did he realize how hot it was where I had to check in?? He said it was due to Covid and I was to leave my keys in the room when I checked out.
Commentaires de Gestion de l’hôtel
7 sept. 2021 par sam, Gestion de l’hôtel
thank you for your review we will take care of problem and because of Covid 19 we are just using pre entrance for safety of our employee
1 sur 5
par un voyageur

Publié le 24 juin 2021 sur Expedia
Nothing was nice about this place . Could not get extra towels and room was not worth what it cost
Commentaires de Gestion de l’hôtel
30 juin 2021 par Guest Relations , Gestion de l’hôtel
Thank you for taking the time to share your feedback. It's unfortunate to read that you didn't enjoy your recent stay with us, and we apologize for any inconvenience caused by the lack of extra towels. We appreciate you choosing us for your lodging needs and invite you to revisit in the future, as we are confident that we can show you the high-quality experience you were hoping for.
4 sur 5
par un voyageur

Publié le 1 juin 2021 sur Expedia
The restaurants was nearby.
Commentaires de Gestion de l’hôtel
1 juin 2021 par Andy, Gestion de l’hôtel
thank you