Note fondée sur 420 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fraîcheur inhabituelle!
Publié le 30 mai 2023 sur HotelsBon séjour dans l’ensemble. Un petit point négatif toutefois: une personne à l’accueil fut un peu “raide” lors de notre réception car nous pensions que le séjour était payé. Nous n’avons pas eu d’explications alors que nous disposions du reçu d’American Express. Nous avons bien sûr payé mais nous fûmes considérés avec froideur!
Commentaires de Gestion de l’hôtel
2 juin 2023 par General Manager, Gestion de l’hôtel
Dear Jean,All comments are welcome, and we value your input. It is lovely to hear that you enjoyed your overall visit. However, it is our intention to provide friendly and helpful service on all occasions, and we are sorry to hear about your experience. We will review this matter with our team. Thank you, and we hope to have the opportunity to serve you again in the future! Holiday Inn & Suites Peachtree City
par un voyageur
Agréable séjour
Publié le 8 août 2019 sur HotelsNous avons passé un bon séjour. Le personnel est très accueillant et sympathique. Le petit déjeuner est servi à l’assiette et est gratuit uniquement pour deux personnes.
Commentaires de Gestion de l’hôtel
9 août 2019 par General Manager, Gestion de l’hôtel
Dear Sabrina,
We're thrilled to hear you enjoyed a warm welcome from our friendly team, and that you had an enjoyable time with us. While many of our special deals include breakfast in their rates, this only includes up to two adults. We do, however, also offer freshly cooked and grab-and-go items for the convenience of our guests. Should you return to town, we'd love the chance to host you again.
par un voyageur de San Antonio
Publié le 11 déc. 2024
M/a
Commentaires de Gestion de l’hôtel
12 déc. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sergio,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Nice but Wet
Publié le 15 sept. 2024 sur HotelsThe hotel was nice and the staff was super helpful. But the humidity in room was awful. Everything just felt wet.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear DANIEL,Thank you for your kind words about our staff and the hotel. We’re sorry to hear about the humidity issue in your room and understand how uncomfortable that must have been. We will address this concern to improve the overall comfort for our guests. We hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I stayed here for three nights in early September. The hotel was generally clean and the facilities were not old, so I had no major issues with my stay.
However, late at night on my last night, there were some drunk people on the same floor making a lot of noise and it was quite bothersome while I was sleeping. I think it was probably a nuisance for the other guests as well. It made me worried about security, so I hope they will take some kind of measures in the future.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Lynda , Gestion de l’hôtel
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 7704874646 or lgarcia@hispeachtreecity.com.Sincerely,Lynda General Manager7704874646lgarcia@hispeachtreecity.com
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rosie,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur de Hot Springs
Publié le 2 sept. 2024 sur Expedia
I liked the location. We were able to walk on a walking path; also we could walk to a shopping mall. I enjoyed the coffee in the lobby. I didn’t like that we didn’t have FREE breakfast. Also, the cleaning lady came early one morning and we expected them to come back because we were still in bed. They didn’t return, very disappointing…
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Claude,Thank you for your feedback. We’re glad you enjoyed the location, walking path, and coffee in the lobby. We apologize for the inconvenience regarding the breakfast and the missed housekeeping. We will address these issues to improve our service. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 10, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur de Plantation
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
