Note fondée sur 262 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Brian,Thank you for choosing our hotel! We are thrilled to hear that you had a fantastic experience during your stay with us. We hope to welcome you back soon for another wonderful stay!
par un voyageur
Loved it!
Publié le 18 août 2024 sur HotelsRoom was super clean, beds were comfortable and staff was friendly! Absolutely no complaints.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Mirta,We are thrilled to hear that you enjoyed your stay with us! It's wonderful to know that our clean rooms, comfortable beds, and friendly staff met your expectations. Your kind words are truly appreciated.
par un voyageur
Publié le 15 août 2024 sur Expedia
staff is wonderful, place is clean and rooms are well kept.
Commentaires de Gestion de l’hôtel
16 août 2024 par Nimit Bhakta, Gestion de l’hôtel
Thank you for the great review! We do hope to see you again in the near future!
par un voyageur
They are telling me that I don't have a reservatio
Publié le 12 août 2024 sur HotelsThey are telling me that I don't have a reservation
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Everardo, We apologize for any inconvenience you experienced regarding your reservation. Please reach out to our management team directly so they can investigate this matter further. Your feedback is valuable to us as we strive to improve our services.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Older property, but the room was clean and the staff was exceptionally friendly and helpful.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Nimit Bhakta, Gestion de l’hôtel
Thank you! We are glad you enjoyed your stay and we do hope to see you again when you are in the Pearsall area!
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Limpieza Baño
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Cinthya,We value your feedback and will address this matter to ensure a pleasant stay for our future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Bed was not comfortable. Their comfortable was thin as a sheet.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Hello Monica, We regret to hear that you found the bed uncomfortable. Your feedback is important to us as we continually strive to improve our guest experience. We recommend reaching out to our management team directly to address any concerns for future visits.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
It was a nice place to stay, nice and peaceful place would’ve want the pool to be working but was out
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jose,We appreciate your feedback and are glad to hear you enjoyed your stay with us. We apologize for any inconvenience caused by the pool being out of order and thank you for your understanding. We hope to welcome you back in the future for an even better experience.
par un voyageur
Wonderful place
Publié le 3 juill. 2024 sur HotelsService is always outstanding. Very nice hotel with accessible price. The only problem this time was the toilet, which didn't work properly. Appart from that, as happy as always!
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ken,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our service outstanding and enjoyed your stay with us. We apologize for the inconvenience you encountered with the toilet and appreciate your understanding. We hope to welcome you back for another excellent stay in the future.
