Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2024 sur Expedia
New management abandoned all prior bookings, with no notification.
par un voyageur
Publié le 9 avr. 2024 sur Hotels
No breakfast, coffee and no pets, just the opposite of what is advertised. New owners,
par un voyageur
New management needs experience
Publié le 9 avr. 2024 sur HotelsNew management so the info on hotels.com is now incorrect -no breakfast, no pets. Room wasn't cleaned, bathroom very dirty, floors filthy, no top sheets, no shower curtain, no tp, toilet was turned off. Management didn't seem to understand or care. We had lower expectations set based on the price but this was worse than we'd expected.
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Close to stores, restaurants, gas stations. Staff was friendly, room was clean.
Commentaires de Gestion de l’hôtel
5 mai 2024 par Lisa, Gestion de l’hôtel
Hi, Michael! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa
par un voyageur
Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mai 2024 par Lisa, Gestion de l’hôtel
We are sorry to disappoint you, Carlos! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Mario! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Joey, Gestion de l’hôtel
Hi, Gabriel! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey
par un voyageur
Publié le 8 oct. 2023 sur Expedia
Staff at hotel was rude and the hotel was extremely dirty and unsanitary! The floors were dirty and the room smelled like cigarettes and i asked for a king size bedroom and they gave me a 2 queen bed room not what i asked for. Then i asked for a refund and they didnt give me a refund and threatened to call the cops on me! Never staying or going near that place again!!
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Barbara, Gestion de l’hôtel
Hi, Tiffany! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara
par un voyageur
Publié le 28 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Ava, Gestion de l’hôtel
Hi, James! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Ava
par un voyageur
Publié le 5 sept. 2023 sur Hotels
Everything about this place was gross. Comforters were stained and dirty. Towels only 2 were in the room. They were also stained. Bathtub was dirty.
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Dewi, Gestion de l’hôtel
Never meant to disappoint you! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi
