Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Be back soon
Publié le 25 août 2024 sur HotelsPerfect
par un voyageur
Not recommended
Publié le 5 juin 2024 sur Hotels-Not very clean.
-Many deadbugs by the floor near the walls.
-The room was dated.
-Room took hours to cool down.
-Shower water kept changing from cold to hot sporadically.
-Shower head was hanging by water tape.
-Bed sheet had foul smell.
-Microwave was from late 90's.
-Modem was from early 2000's.
-Internet did not work.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Sunil Bhakta, Gestion de l’hôtel
Luis,We are so sorry this has occurred to you! I will get with my housekeeping team and make sure this won’t happen to our next guest here at the Pearsall Executive Inn. Once again sorry for the inconvenience. We hope to see you again in the near future and make it much better for you.
par un voyageur
Owners go beyond trying to provide service.
Publié le 28 avr. 2024 sur HotelsThe owners were very new. The room was large, clean and comfortable. The room was advertised with a kitchenette, and indeed, it did have one. However, there were no pots or pans, no utensils or plates or anything at all. The owners said things would just walk.away. We suggested having a basket with essential utensils they could give out at checkin. Also it was advertised as breakfast included, which the new owners said they were not aware of. The new owners were kind enough to go to the restaurant next door and give us the breakfasts they bought there for us. We were impressed and wish them the best.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Sunil Bhakta, Gestion de l’hôtel
Dear Maurice, We would like to thank you for staying at our motel for your lodging needs. We would like to apologize that the room didn't come with pots and pans. Also thank you for understanding and making us aware that our details of the room were incorrect. We hope that you will stay with us again in the near future.
par un voyageur
Wrong room
Publié le 28 mars 2024 sur HotelsRoom we chosed had a kitchen in the picture but once we got there it didn’t
par un voyageur
Publié le 25 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 déc. 2023 par gv, Gestion de l’hôtel
Merry Christmas!!!! Thank you so much for your review. It makes us happy to know that we can be your home away from home. This is our ultimate goal!!! We wish you a very happy New Year and we hope that you let us continue to serve you in the new year as well. :)
par un voyageur
The room
Publié le 17 déc. 2023 sur HotelsIt was good for the price, I felt comfortable all night
Commentaires de Gestion de l’hôtel
17 déc. 2023 par gv, Gestion de l’hôtel
Thank you so much for your input. We welcome all reviews because it allows us to see what we are doing right and where we might need some improvement. Again thank you so much for your rating and we hope to see you again soon.
par un voyageur
Publié le 2 sept. 2023 sur Expedia
par un voyageur
Publié le 8 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2023 par jack, Gestion de l’hôtel
I would like to thank you for giving us the opportunity to make your stay enjoyable. We hope to see you again soon.
par un voyageur
Publié le 31 janv. 2023 sur Expedia
Clean and spacious. Good value for the cost.
Commentaires de Gestion de l’hôtel
31 janv. 2023 par jack, Gestion de l’hôtel
Thank you so much for your review. We hope you have a wonderful day.
par un voyageur
Lovely Stay
Publié le 1 janv. 2023 sur HotelsLovely older but clean hotel. The person who checked us in was very nice. Great water pressure, clean bed and comfy.
Commentaires de Gestion de l’hôtel
19 janv. 2023 par gv, Gestion de l’hôtel
Thank you so much for giving us the opportunity to serve you. We really enjoy your review of our place. It allows us to see what we are doing right.
