Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Too many Issues with this Home
Publié le 1 nov. 2024 sur HomeAwayVery disappointing. The home’s utilities and amenities were very problematic. There were multiple problems, loss of amenities and utilities causing multiple distractions by multiple service people every day of our stay, including mantainence men, plumbers, electricians and movers..
Old furniture left outside on the entrance (very classy).
Hot tub would not get hot.
Lost hot water through entire home for several hours.
Lost all Power and Water pressure for several hours during dark hours of the day - needed to use candles and flashlights to manage.
Security alarm went off for no reason. No way to turn off the piercing siren.
I reached out to the property management team at Luxevacations several times before deciding to write this review and I am very disappointed that they never responded.
For what I paid to stay at this property, I am extremely frustrated and I cannot give this property a good review.
par un voyageur
Weekend to remember
Publié le 25 oct. 2024 sur HomeAwayOverall this property is fantastic. Great area & super convenient for a large party. It was my wedding weekend, the wedding party got ready there. So much room for all of our guests. Very pretty views! Any issue that came up, the team was very quick to respond & resolve it. We would definitely come back here!
Commentaires de Gestion de l’hôtel
7 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the High star review come back soon.
par un voyageur
Publié le 4 sept. 2024 sur HomeAway
par un voyageur
Luxe1 Pebble Beach
Publié le 23 août 2024 sur HomeAwayPlus..
easily Logan, our contact with Luxe1. Good guy, but only with them as summer job
Yes, place was as spectacular as site suggested.
Minus…
Zorka. Why a minus …did not reply to initial multiple emails and messages, sent both directly to her and also via vrbo site, with questions on property. Latter claimed issues with their email as reason. Later sent another email to Zorka and Dominic, using their direct email addresses, short question, no answer. Shortly before coming, I saw no guests were scheduled for day before arrival. Email to Zorka…on early arrival. At last replying… stated ok to arrive 2 hours early.
Get to place and door code fails. Only at this time am I told my main contact is Logan, not Dominic.
Problem…. Zorka apparently never told Logan of my early arrival. Not a good start… Finally resolved with phone calls.
Bottom line… tho not a big deal, overall communication with and by Zorka was not what to expect from a place with this price tag.
Other than the poor communication, place was great.
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
Amazing View
Publié le 11 juill. 2024 sur HomeAwayWe had a blast. Plenty of room for everyone. Great neighborhood. It doesn't get better than this.
par un voyageur
Short but Sweet
Publié le 8 mai 2024 sur HomeAwayWe rented Lux 1 In pebble Beach at the end of April 2024. We were attending a family wedding, we were only there for two nights which didn’t seem long enough! The home is lovely, huge, clean and very well managed. Zorka is a wonderful contact and very accommodating and gracious. We wished we had booked at least another night so we could truly enjoy the estate. It’s gated, safe and the views are spectacular. We will be back!!
par un voyageur
Amazing Views
Publié le 15 avr. 2024 sur HomeAwayWe stayed at the property 3 nights prior to checking into Pebble Beach. Comfortably held 12 0f us. Highly recommend, very reasonable pricing.and would do it again.
Commentaires de Gestion de l’hôtel
16 mai 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the 5 star review
Cheers Luxevaca Team
par un voyageur
Business Customer Event
Publié le 21 mars 2024 sur HomeAwayThe Estate was very impressive and a big hit with our customers. The management company was very accommodating to our needs. They helped us get a private chef. They stocked the kitchen with groceries. They had the house cleaned daily. During our stay, there was a big storm. The roads were blocked with downed trees and electrical wires. We were told by emergency personnel that we could not leave until the area had been cleaned up. It turned out that this did not happen until the next day. The management company let us stay another night and made sure we were safe. I can't say enough good things about our experience here.
Commentaires de Gestion de l’hôtel
16 mai 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the 5 star review
Cheers Luxevaca Team
par un voyageur de Batavia
Ballantrae Chateau
Publié le 19 mars 2024 sur HomeAwayWe enjoyed staying in the house, however, there were not bright enough lights in the kitchen at the table. Hard to see at night. Lots of stairs throughout the house making it difficult for older people! The grounds were exquisite and we had daily visits from the neighborhood deer! A hairdryer in each bathroom would have been helpful.
