Avis Best Western Swiss Clock Inn

Thank you! We look forward to welcoming you back to Swiss Clock Inn in the future!

I hope this note finds you well! I wanted to take a moment to thank you for your thoughtful feedback regarding your recent stay at Swiss Clock Inn. We are delighted to hear that you found our hotel to be clean and convenient, as well as appreciating our restaurant and breakfast buffet. It’s great to know that our location near the Pecos Municipal Airport added to your experience, making your travels easier. Your positive remarks motivate our team to continue delivering excellent service and quality. We look forward to welcoming you back to Swiss Clock Inn in the future! Thank you once again for your kind words.

Thank you! We truly hope you enjoyed your stay with us and we hope to see you again soon!

Thank you! We look forward to your next visit!

Thank you! We look forward to your next visit!

Thank you! We hope to see you again soon!

Thank You! We hope to see you again soon!

Thank You! We hope to see you again soon.

I would like to extend my sincere apologies for the inconveniences you experienced during your recent stay at our hotel. Your satisfaction and comfort are of utmost importance to us, and I deeply regret that we fell short of meeting your expectations.Firstly, I apologize for the mistake regarding your room allocation. We understand that you had specifically requested a King size bed, and we deeply apologize for providing you with a Queen size bed instead. Your original booking was for a handicap King room which are meant to be reserved for elderly or disabled guests. Please be assured that we have taken immediate steps to rectify this issue and ensure that such errors do not occur in the future.Furthermore, I apologize for the disturbance caused by the noise outside your room during the late hours. It is disheartening to learn that some individuals were engaged in disruptive activities, which impacted your peaceful stay. We apologize for the inconvenience caused and understand the frustration you must have felt. Rest assured, we have addressed this matter with our security team to enhance surveillance and prevent such occurrences from affecting our guests' experience in the future.We deeply regret that you had to contact the front office multiple times to address the noise issue. We understand the importance of prompt and efficient service, and we apologize for any delays or inconvenience caused during this process. Your feedback has been shared with our front office team to ensure that such situations are handled more effectively in the future.At our hotel, we strive to provide exceptional service and a pleasant stay for all our guests. We deeply regret that we were unable to meet your expectations on this occasion. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We assure you that we will take immediate action to address these issues and prevent their recurrence in the future.Once again, please accept our sincerest apologies for the inconvenience caused. We value your patronage and would be grateful for the opportunity to restore your faith in our hotel. Should you decide to stay with us again, please reach out to me directly, and I will personally ensure that your next stay is flawless.Thank you for your understanding, and we look forward to the possibility of welcoming you back in the future.

Thank You! We hope to see you again soon!