Note fondée sur 568 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Meal service in the bar area needs to be better not on a small table.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you for your feedback Francis. Your comments are appreciated, and we are grateful for the opportunity to learn from your experience. We will take your comments into consideration as we strive to continually improve our guest experience. We hope to welcome you back again soon.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Enjoyable stay.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us Greg, and we appreciate you taking a moment to share your feedback, We hope to welcome you back again soon..
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The staff really make this property, nothing was too much trouble for them. Our room was very comfortable. The food was great. The swimming pool was generally quiet and the steam room was a wonderful temperature. We had a fabulous couple of nights here but it was so relaxing it felt like longer. Don’t forget to check out the Gin School too.
The town of Peebles is within easy walking distance and there are lots of interesting places to visit in the surrounding area if you have a car
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
We are delighted to hear that you had a wonderful time during your visit Cameron & Trez, and that you enjoyed all aspects of your stay. We truly appreciate your recommendation of our Gin School and hope to welcome you back for another enjoyable stay in the future.
par un voyageur
Nice hotel but a bit dated
Publié le 31 août 2024 sur HotelsWhat you see is what you get. It’s an old building and is a bit dated even despite recent refurbishment. They have plenty of activities and we used the Pure Spa which was lovely. Overall, the hotel was pretty expensive for what we got, though will probably go again in future as I love Peebles.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you for your feedback Rona. We are glad to hear that you love Peebles and appreciate your understanding of our building's character. We are continually working to enhance our guests' experiences, and we look forward to welcoming you back for another visit soon.
par un voyageur
Publié le 29 août 2024 sur Hotels
Had a fantastic time from check in till leaving. Pool was great for a daily swim. Lovely breakfast and had a great evening meal too. Staff were so friendly and very attentive. Parking no problem. Can’t wait to come back - very reasonably priced too.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
We are thrilled to hear you had a fantastic time Julie. Thank you for your kind comments and we look forward to welcoming you back for another enjoyable visit soon.
par un voyageur
Publié le 28 août 2024 sur Hotels
Good size room with amazing views. Staff were excellent everyone very friendly and helpful. Hotel cleanliness excellent. Swimming pool could be warmer and windows in our bathroom don't open but apart from that, excellent stay.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Many thanks for taking a moment to share your feedback with us Anonymous. We are delighted to hear that overall you had an excellent stay. We hope to welcome you back soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
Poor, very poor
Commentaires de Gestion de l’hôtel
27 août 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Hello Jeremy, we sincerely apologise for falling short of meeting your expectations. It is not clear if you raised your concerns and disappointment during your stay. Please rest assured that your comments have been shared with the management team at the hotel. We understand that you may feel reluctant to visit us again in the future, but we do hope to have the opportunity of welcoming you back to our hotel.
par un voyageur
Publié le 17 août 2024 sur Expedia
A once grand hotel in desperate need of investment and renovation. Staff have not been trained to what most people would deem acceptable standards but a) this is not their fault b) they were so pleasant, polite and charming that you just had to let things slide. Lift was broken but again, staff were more than happy to help with bags and the luggage lift. Abysmal value for money considering what you could get in same area for less but “ok” stay.
Commentaires de Gestion de l’hôtel
22 août 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you for sharing your feedback following your recent stay Graham. We apologise for the disappointment you experienced and your comments will be shared with the management team for review. We hope to have the chance to provide you with a better experience in the future.
par un voyageur
Great stay
Publié le 8 août 2024 sur HotelsThe hotel was very nice, nice modern room which seemed to have been fairly recently refurbished. The outside of the building could do with repainting however it is such a big place i suspect its an ongoing thing.
We had dinner and breakfast both of which were very good
There ate a good range of activities on offer although we didnt get time to.use any of them.
Peebles is also a nice town for a wander around.
Commentaires de Gestion de l’hôtel
9 août 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you so much Martyn for your fantastic review and kind comments. We are always striving to improve our hotel and while we are currently painting our main corridor, plans are in place to refresh the exterior of the hotel too. We look forward to your next visit and hopefully next time you will manage to experience some of the activities we offer.
par un voyageur
Publié le 6 août 2024 sur Expedia
In die Jahre gekommenes Hotel, das an längst vergangene luxuriöse Zeiten erinnert. Die Ausstattung ist gut, das Personal sehr nett. Großes Manko ist allerdings die Sauberkeit, vor allem in der Schwimmhalle, sowie den dortigen Umkleiden und im Fitnessstudio. Nicht nur oberflächlich verkalkte, sondern zum Teil wirklich verdreckte und verschimmelte Stellen zeugen von vernachlässigter Grundreinigung. Diese wäre dringend nötig!
Das Frühstück war lecker und kostenlose Parkmöglichkeiten gab es genügend direkt vorm Haus.
Commentaires de Gestion de l’hôtel
9 août 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you for your thoughtful feedback Kevin. We are glad you found our staff friendly and enjoyed your breakfast during your stay. We apologise for any disappointment you may have experienced. Your feedback is important to us, and we will take your comments on board as we continue to improve the guest experience.
