Note fondée sur 558 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
In die Jahre gekommenes Hotel, das an längst vergangene luxuriöse Zeiten erinnert. Die Ausstattung ist gut, das Personal sehr nett. Großes Manko ist allerdings die Sauberkeit, vor allem in der Schwimmhalle, sowie den dortigen Umkleiden und im Fitnessstudio. Nicht nur oberflächlich verkalkte, sondern zum Teil wirklich verdreckte und verschimmelte Stellen zeugen von vernachlässigter Grundreinigung. Diese wäre dringend nötig!
Das Frühstück war lecker und kostenlose Parkmöglichkeiten gab es genügend direkt vorm Haus.
Commentaires de Gestion de l’hôtel
9 août 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you for your thoughtful feedback Kevin. We are glad you found our staff friendly and enjoyed your breakfast during your stay. We apologise for any disappointment you may have experienced. Your feedback is important to us, and we will take your comments on board as we continue to improve the guest experience.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Hello Dylan, Thank you for the perfect rating. We are thrilled to hear that you had such a great experience. We look forward to welcoming you back soon.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Hi William, Thank you so much for rating your stay 10/10.We are pleased you enjoyed your time with us and we hope to welcome you back again soon.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
All round great place to stay
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Hello Stephen, Many thanks for taking a moment to rate your stay. We are thrilled you gave us an amazing 10/10.We hope to welcome you back to our hotel again soon.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Hi Kevin,Many thanks for your feedback. We hope you enjoyed your stay with us and we look forward to welcoming you back to our hotel again in the future.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Excellent hotel and in a great location. It's a little dated but it is an old hotel.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay Lynn. Thank you so much for taking a moment to post a review. We hope that you will visit us again soon.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Overall a good hotel. Its worst aspect was breakfast. Whilst the variety and quantities of the staples like fruit, juices cakes etc, was very good. The actual self revive breakfasts had many failings. The plates from the dispenser were far too hot to handle comfortably, the actual foo was poorly presented, .e.g bacon slices stuck together and very difficult to separate fried eggs often quite cool unless you were in the queue at the right time, generall not a nice experience. Evening meals served at the table were excellent.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Many thanks for taking the time to post a review Frederick. We are sorry to hear that our breakfast service did not meet your expectations during your recent stay with us. However, we were thrilled that you enjoyed your dinner experience in our restaurant. We hope to welcome you back again soon.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
The building itself
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you for your feedback Sofilia. We are delighted to hear that you enjoyed staying in our hotel and we are glad you appreciated it's charm. We hope to welcome you back again soon.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Lovely place to stay.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us Michael. Thank you so much for taking the time to share your thoughts and we hope to welcome you back again soon.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Would have been fantastic, but it’s looking quite tired now, and there wasn’t any hot water in the bath/shower. Breakfast was a good buffet, and having a swim first thing was lovely.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Peebles Hydro Hotel, Gestion de l’hôtel
Thank you for sharing your feedback with us Ben. We are sorry to hear about the issue with the shower, and we will make sure to pass on your feedback to our maintenance team for investigation. We hope to have the opportunity to welcome you back again soon.
