Note fondée sur 129 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Angela Thorne, Gestion de l’hôtel
Thank you for your rating and we hope to have you back again in the future!
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you!
par un voyageur de Cape Vincent
Publié le 20 août 2024 sur Expedia
My 13 year old and I did a mommy/daughter trip for a few days to explore the lower Hudson Valley. I chose the Inn to stay at for its historical and architectural significance. We felt safe here each night, and appreciated that the staff greeted us each time we came in to the hotel. It was comfortable, beyond clean, and well maintained.
Commentaires de Gestion de l’hôtel
21 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you so much for taking the time to leave us such a wonderful review! We're delighted that you and your daughter enjoyed your mommy-daughter trip to the lower Hudson Valleyand chose our hotel for its historical and architectural charm.It's great to hear that you felt safe and comfortable during your stay and that you found our hotel to be clean and well-maintained.We strive to create a welcoming and enjoyable atmosphere for all our guests, and your kind words reaffirm that we're on the right track. It was a pleasure to have you stay with us, and we hope to welcome you back in the near future for another memorable experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you, Gaby for your rating.
par un voyageur
Publié le 19 août 2024 sur Hotels
Pool was not part of hotel. There was no food or coffee in the morning and lobby/sitting area ac was broken. This hotel is not near town. Had to drive 5 miles just for a cup coffee. All they had to offer was water. Hotel has absolutely no amenities nothing but a room to offer
Commentaires de Gestion de l’hôtel
21 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We strive to provide clear information to our guests, and I regret to hear that there may have been some confusion regarding our amenities and services.Our restaurant offers breakfast daily from 8am-10am, lunch is from 12pm-2pm and dinner begins at 5pm, as well as additonal dining options throughout the day, including brunch on weekends from 11am-2pm.Coffee and tea are available in our beautiful sunporch that overlooks the Hudson River with high top tables and chairs to enjoy your beverage while enjoying the stunning views. Complimentary coffee is daily from 7am-10am with complimentary evening service from 4pm-7pm.Our hotel is located just 1 mile from town. In town are many restaurants, coffee shops, antique stores, book stores and boutiques. The Abbey Inn & Spa offers a variety of amenities, including a full-service spa with a hot sauna, bike rentals, hiking trails and a beautiful pool that is shared with our luxury apartments that is on our property. The 4ft. in-ground pool is lined with lounge chairs and along side the pool is a rock waterfall.I apologize for the AC issues in the lobby. Unfortunately, we were recently struck by lightening, which affected our system. We have implemented energy-saving measures while we work to fully restore it.Your feedback is invaluable, and we will be using it to make improvements. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that we are known for.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you,Mia! We hope to have you back soon!
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you, Alexander!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you, Jo Ann!
par un voyageur
Publié le 9 août 2024 sur Expedia
A very quiet and lovely hotel for a night. Dinner at Apropos was outstanding.
Commentaires de Gestion de l’hôtel
13 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you for your glowing review and the five-star rating! We're thrilled to hear that you were pleased with the hotel and that you enjoyed your dinner at our Michelin recommeded, farm-to-table restaurant, Apropos. We'll be sure to share your compliments with our culinary team.We hope to welcome you back for another outstanding experience soon!
par un voyageur
Publié le 7 août 2024 sur Expedia
We were in the area for my dad’s funeral and needed a nice clean quiet place to spend the night. Even though it was on the other side of the Hudson it was well worth it! Can’t wait to return for an enjoyable time. Fall we hope
Commentaires de Gestion de l’hôtel
8 août 2024 par Angela Thorne, Gestion de l’hôtel
Thank you so much for taking the time to leave us such a kind review. We are truly sorry for the circumstances of your visit and are honored you chose to stay with us during such a difficult time.It means a lot to us that you found comfort in our clean and quiet environment. We are glad to know that your stay met your needs, and we would be delighted to welcome you back under happier circumstances in the future. Please know that our doors are always open to you and your family.
