Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2022 sur Expedia
I love the sceneryy and the room. Spacious and scenic
par un voyageur
Publié le 30 mai 2022 sur Expedia
Booked a suite room for my 1 night stay. Merely less than half an hour after check-in, I was stuck inside the room & unable to get out as the door latch was faulty. The metal piece was already crooked & wooden panel at the door was semi detached from door panel (the whole door was loose and couldn't close fully). 3 maintenance guys came, unable to solve the issue from outside so I had to help them to unscrew the latch from inside. Pretty sure the same thing happened to previous guest who had stayed in the same room. When I highlighted the issue to front desk, they claimed it had not happened before. How do you explain the crooked latch & loose wooden panel? The staff could've offered to change another room for me but they did not, and I had to wait for them to change to the new latch. As a result I was late for dinner appointment. This should not have happened from 1st place, what happen if there's fire?
par un voyageur
Publié le 26 déc. 2021 sur Expedia
Check in smooth,my rooms is clean, only my child's room the tv remote not function,the breakfast was moderate,not so many choices,but the taste is good.The pool was great.
par un voyageur
Publié le 29 oct. 2021 sur Expedia
par un voyageur
Publié le 19 mars 2021 sur Hotels
par un voyageur
👍👍👍 Will repeat stay accomondation.
Publié le 9 mars 2021 sur HotelsA very good place for family stay. Well managed facilities.
par un voyageur
Publié le 27 févr. 2020 sur Hotels
par un voyageur
Publié le 17 févr. 2020 sur Hotels
par un voyageur
Publié le 29 déc. 2019 sur Hotels
great!!
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Baharin Baharudin, Gestion de l’hôtel
Greetings from Ancasa Royale Pekan Pahang!
Thank you for posting your review and it was a pleasure having you staying at our hotel and we hope that your stay with us was memorable.
We would like to take this opportunity to thank you for your comments and we trust the facilities and services rendered were satisfying and meet your expectation.
Once again, we would like thank you for your support and do hope to welcome you back to Ancasa Royale Pekan in the near future.
We hope to welcome you back to the hotel soon!
Warm regards,
Baharin Bin Baharudin
General Manager
par un voyageur
Publié le 20 sept. 2019 sur Expedia
nice staff and value of money
Commentaires de Gestion de l’hôtel
16 oct. 2019 par Baharin Baharudin, Gestion de l’hôtel
Greetings from Ancasa Royale Pekan Pahang!
Thank you for posting your review and it was a pleasure having you staying at our hotel and we hope that your stay with us was memorable.
We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel.
We hope to welcome you back to the hotel soon!
Warm regards,
Baharin Bin Baharudin
General Manager
