Note fondée sur 8 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
4,2 Propreté de la chambre
4,0 Service et personnel
4,6 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Overall good stay, could be better!

Publié le 14 mai 2024 sur Hotels
Friendly and helpful staff! Appreciate the water dispenser to reduce plastic use (bottled water). However, my room is stuffy, air-con seemed not functioning well as temperature never reach what we set, shower room is slippery and bed lights not working.
3 sur 5
par un voyageur

Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Maria, Gestion de l’hôtel
Kepada Bapak/Ibu Voon Chen,Terima kasih atas rating dan penilaiannya, Kami tunggu kedatangan Bapak / Ibu selanjutnya di Hotel Kami.Hormat Kami, Management FOX Hotel Pekanbaru
5 sur 5
par un voyageur

Publié le 1 oct. 2023 sur Expedia
Walking distance to shopping mall and eatery, very courteous staff. Excellent !
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Management FOX Hotel Pekanbaru, Gestion de l’hôtel
Dear Mr/Mrs.MIMI KUSTINAWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regard'sManagement FOX Hotel Pekanbaru
4 sur 5
par un voyageur

Publié le 23 mai 2022 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2022 par FOM, Gestion de l’hôtel
Dear Mr. Lee Chien,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services.Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regardsImam FadliFront Office Manager
4 sur 5
par un voyageur

部屋はきれいです。

Publié le 16 déc. 2017 sur Hotels
部屋がとてもきれいに掃除してあって、快適に過ごせました。朝食はちょっとイマイチ。
4 sur 5
par Li

Clean hotel, near to mall.

Publié le 30 juill. 2017 sur Hotels
It was good. Quality stay.
4 sur 5
par GOH

Publié le 10 juill. 2017 sur Hotels
Clean and nice hotel. Near to amenities, shopping and food eatery. Service is good and staff friendly
2 sur 5
par un voyageur de Indonesia

Beautiful Facility Poor Services

Publié le 16 déc. 2016 sur Expedia
Pour : Facility, the facility is new, very nice design and nice view from Rooms.
Contre : People services, definitively people makes the difference
Emplacement : well located
- The Facility is Beautiful, Nice View! - People Services is poor, # Asking for single items like Tissues and toilet paper take almost one hour to deliver. # Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk. # the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know) - Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away???? # The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)