Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Will book again next time
Publié le 26 nov. 2022 sur HotelsCentral location, walking distance to good food, opposite has great massage and next door is good cafe!
However, the quality of old towels are unacceptable, first day gave us two torn and stained towels, second day not torn but aged towels, third day only got white and fresh looking new towels. Hope they can solve the towels issue.
par un voyageur
Good for solo trip or layover
Publié le 4 janv. 2019 sur HotelsGood spot for solo travel or layover in Pekanbaru. Limited options in the evening for activities.
Commentaires de Gestion de l’hôtel
9 janv. 2019 par Chris Willy, Gestion de l’hôtel
Dear Mr/Mrs,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
par un voyageur
Neat budget hotel
Publié le 14 déc. 2016 sur HotelsThough the room was small, it was clean. It was also located near the malls. They even have massage therapists available where they can do the massage in your room.
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Mr/Mrs,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
par un voyageur
Convenient and Low Price Hotel
Publié le 19 sept. 2016 sur HotelsSure, we'll come back! Please keep up the good work..
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Ms. Deasy,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
par un voyageur
Checkin
Publié le 27 août 2016 sur Hotelscheckin staff is not so smart and spent unusual time for check in and exhausted.
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Mr/Mrs,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
par bob de Lancaster, CA
Great hotel for a short stay in Pekanbaru
Publié le 15 août 2016 sur HotelsRed Planet was a very clean, modern hotel in downtown Pekanbaru. It was a great value for the price. Although the room was simple, the hotel provided everything needed for a relaxing, comfortable stay. The staff was very friendly and helpful.
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Mr. Bob,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
par Ahmad de Lebanon
Great Stay
Publié le 24 juill. 2016 sur HotelsLoved my 2 day stay in Red Planet.
Very nice hotel, clean, organized, modern. Room was good, bed was comfy. Shower and toilet clean. Soap and shampoo were provided, free bottled water as well.
I must also mention staff members were really friendly and helpful.
2 complaints though:
Hotel desperately needs to procure new towels. The towels provided with the room are old and stained.
Maybe add a glass door to close the shower? Water was always sprayed outside when I showered, make the bathroom floor wet.
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Mr. Ahmad,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
Recommandé
pour Tout le mondepar un voyageur
Great value for money
Publié le 24 août 2015 sur Expedia
Pour : clean, basic, comfy bed.
Contre : tea / coffee facilities in the room?
Emplacement : about 25mins from the airport.
plenty of shopping malls in walking distance.
I stayed a total of 3 nights. I had a double room, which was clean & tidy. It is a small room, but I had enough room for my bags and moving around without bumping into the bed. There is a room safe, 2 bottles of mineral water and a hanging rail with hangers (no other storage). The bathroom is also clean. Towels, & shower gel provided. There is free wifi during your stay. Room has tv, Air con & a ceiling fan. There are no tea or coffee facilities in the room - a shame. But the café next door does do take-away / room service.
lift service. staff were friendly & efficient.
There is free luggage storage and I used this to keep belongings between my stays.
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Mr/Mrs,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
Recommandé
pour Tout le mondepar un voyageur
Zentral gelegen, sauber und sehr freundliches Team
Publié le 9 août 2015 sur ExpediaFrüherer Checkin sowie Zimmernutzung über die Checkout-Zeit hinaus kostenlos möglich.
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Mr/Mrs,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager
par un voyageur
Publié le 12 juill. 2015 sur Hotels
Commentaires de Gestion de l’hôtel
30 mai 2018 par Chris Willy, Gestion de l’hôtel
Dear Mr/Mrs,
Warmest Greetings from Red Planet Hotel Pekanbaru !
We appreciate for your rating and review about our hotel and to let us know your experiences during your stay with us.
We will make sure the services and facilities keep improving during your next stay.
Please do not hesitate to directly contact me if you had any trouble during your stay with us.
Thank you once again and we shall wait for your next visit at Red Planet Hotel Pekanbaru
Sincerely,
Chris Willy
Hotel Manager