Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juin 2023 sur Expedia
better not be charged
par un voyageur
Publié le 6 oct. 2022 sur Expedia
After I checked in I went to my room, the bed had no sheets and blankets, there was a red stain on the curtains, the sheets and blankets were rolled up in the corner of the room.I looked at the bathroom and found used towels and one was still wet i asked for another room and they did give it to me, however, when i went in the room the bathroom was gross, the beds had bugs crawling on it and all over the bathroom sink, i told them that they ha e bugs crawling all over the place. They would give me another room instead told me they have non available. I walked by rooms that had no one in it an was clean. I ended up just sleeping in my car which was more comfortable because i didn't have bugs crawling on me. I wish i could get my money back because i didn't use the beds at all.
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Grayson,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 13 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Joann,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
par un voyageur
Publié le 11 sept. 2022 sur Expedia
Check in was bad. Door was locked with a phone to call desk but phone did not work. No one at front desk or they could see someone trying to get in. There is a bar collocated with hotel that is very noisy until after 1:00 am. It is early September and pool is closed. Ran credit card for damages before checkout. They say refund will take at least 5 days probably 10. They have verified there was no damage.
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Charles,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 29 août 2022 sur Expedia
I think they can make it more presentable on the outside and the rooms need some touch ups. I personally don't expect perfection, however.. the front desk checking in and out was pleasant. I would rate overall as it was a nice experience based on the welcome alone.
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Stacey,Thank you for recognizing the great service provided by our staff. Your experience is important to we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6
par un voyageur
Publié le 26 août 2022 sur Expedia
This place was nasty! Our room was dirty sheets linen were disgustingly soiled didn't even look like they were clean the toilet hadn't been cleaned in years bathtub didn't drain burn marks from cigarettes in the bathtub sockets on the wall falling off walkways made of concrete falling apart very unsafe stairs made of concrete falling apart very unsafe we will never go back to this place again. It appears this place is full of tweakers and bombs. The only thing that was satisfying was the staff they were friendly. This is what you get when slumlords own Motel 6 .
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Robert,We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith#Team6
par un voyageur
Dirty hotel.
Publié le 17 juill. 2022 sur HotelsWe stayed for 5 days, our toilet over flowed within first 3 hrs with nothing in it. Our sons shower didnt work. Moved us and the ceiling in our sons room fell apart from water damage. Court yard and lot were full of cigarette butts and trash. Had drunks on the roof walking around 2nd night there. Very shady tenants. Wont stay again.
Commentaires de Gestion de l’hôtel
21 juill. 2022 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Nancy Y.
#Team6
par un voyageur
Publié le 16 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2022 par Brand Experience Team, Gestion de l’hôtel
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.
Until then, we’ll leave the light on. For you.
Lilith
#Team6
par un voyageur
Publié le 11 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2022 par Brand Experience Team, Gestion de l’hôtel
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.
Until then, we’ll leave the light on. For you.
Lilith
#Team6
par un voyageur
Publié le 20 mai 2022 sur Expedia
I thought for the price they could have updated the rooms a little bit my room was next to a garbage can and garbage was spilled all over the ground and it sat there all night and the next morning. The shower dripped all night and had calcium buildup all around the drain. The microwave door was broke the refrigerator kept kicking on and was very loud it sounded like somebody was trying to come into my room
