Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,4 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Improve on room lighting
par un voyageur de New York City
Publié le 20 mai 2024 sur Expedia
par un voyageur de New York City
Publié le 20 mai 2024 sur Expedia
All staff is super nice and helpful. Received a free room upgrade with ocean view, it's beautiful
par un voyageur de New York City
Publié le 19 mai 2024 sur Expedia
Super friendly and helpful staff
par un voyageur
Mediocre
Publié le 13 déc. 2023 sur HotelsHotel is looking a little old and in need of some updates. Clean though very basic. Do not rely on the airport shuttle as it does not arrive to collect you as I discovered and phone numbers at hotel do not get answered.
Commentaires de Gestion de l’hôtel
15 déc. 2023 par Hivala, Gestion de l’hôtel
Hello Mr. Anthony ,Greetings from Raphael's Hotel,Thank you very much for your review.In the name of Raphael's Hotel team we are apologizing for the shuttle issue. Next time we will try our level best to pick you up from the Airport. This problem sometimes happens when there is a change of the flight schedule. But all in all we are very sorry for that. Please you may trust us again.On the cleaning issues we already talked to the Housekeeping Manager and he promised to improve,.Kind RegardsVitalianoRaphael's Hotel.
par un voyageur
Publié le 7 oct. 2023 sur Expedia
par un voyageur
Publié le 7 oct. 2019 sur Expedia
par un voyageur
Ferias calmas perto da praia
Publié le 8 août 2019 sur HotelsCalma e seguranca
par un voyageur
Publié le 26 janv. 2019 sur Expedia
Nice hotel, with great rooms, nice staff and good location. Two problems however: (1) while the room was great, the bathroom was miserable (it badly needs refreshing), and (2) the price is relatively high and there was little negotiation even though the hotel is was empty. I had to pay an extra 70$ per night for a small extra bed for my 10yo son.
Commentaires de Gestion de l’hôtel
2 févr. 2019 par RSH, Gestion de l’hôtel
Hello our dear client,
Greetings to Raphael's Hotel.
Thank you very much for your review. Raphael's appreciates your good experience and apologizes for the bad experience. However Raphael's Hotel is wondering how come that you had to pay 70$ per night yet the extra bed is only 40$ per night. After the negotiation you only paid 30$ per night for the extra bed.Kindly note that the guest review are read by all the people from all walks of life and therefore it's good to say the gospel truth for the betterment of the both parties.
Kind Regards
Vitaliano
Reservations Executive
Raphael's Hotel
Recommandé
pour Voyageurs d’affairespar un voyageur
OK hotel
Publié le 13 mars 2017 sur Expedia
Pour : Location
Contre : Internet and Breakfast menu selection
Internet was lacking and breakfast menu could use some work. Bathrooms outdated.
