Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon hôtel
Publié le 29 août 2019 sur HotelsExcellente adresse !
Commentaires de Gestion de l’hôtel
10 sept. 2019 par K. Williams, Gestion de l’hôtel
Thank you!
par un voyageur
A must place to stay...
Publié le 11 juin 2019 sur HotelsSuper hotel, servi par un personnel de très grande qualité....
Commentaires de Gestion de l’hôtel
12 juin 2019 par K. Williams, Gestion de l’hôtel
Thank you for choosing Best Western Pendleton Inn for your lodging needs. It was our pleasure to have you.
par un voyageur
Propre,comfortable et calme
Publié le 15 sept. 2016 sur HotelsTres Bon Accueil, pratique. Éviter les chambres près des vending machines. Bon petit déjeuner pour un gratuit. Cookies le soir.
par un voyageur
Publié le 18 août 2024 sur Hotels
We traveled all day and were looking forward to going to the pool with the kids since they've been in the car so long but the pool was shut down for cleaning. The front desk attendant suggested we go to the Red Lyon. The room we booked was a one bedroom to accommodate 2 adults and 3 children. The Red Lyon didn't have a one bedroom unit. The kids were very disappointed and hoped it would be available in the morning but the pool cleaner didn't show up so no pool.
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur de Puyallyo
Publié le 12 août 2024 sur Expedia
Not up to BW standards.
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Colin did a great job!
Publié le 12 août 2024 sur HotelsStayed at this hotel because of other reviews. True that it’s not newer hotel but it was better than lower priced motels. Colin helped us check in and was very courteous and took extra effort to ensure our room was ready. We didn’t use the pool but it looked in good shape and other guests were happily using it. Complimentary breakfast was pretty good with hot options. Staff was very friendly. We would consider this hotel again when traveling through.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 12 août 2024 sur Expedia
Front desk staff awesome. Not impressed with breakfast. Pool was dirty and pool area un organized.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 11 août 2024 sur Expedia
I paid $233 to stay in this place and it had filthy carpet I didn’t want to walk on without shoes. This is a $90 hotel pretending to be worth more.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur de seattle
Publié le 8 août 2024 sur Expedia
I physically could not make it to the property for my booking due to a wildfire in the area closing the freeway repeatedly. I called the property the night before and “Anna” said no problem, the booking could be cancelled and fully refunded as it was outside my control and theirs. However, I was billed for the stay and the property refuses to refund me, even for something outside my control (closed roads) and which their employee said was not a problem. As well, Expedia offers no recourse other than talking to the property manager. Not happy with either Best Western Pendleton or Expedia.
Commentaires de Gestion de l’hôtel
8 août 2024 par Dinesh, Gestion de l’hôtel
Hello, Thank you for your review. We would have loved to take care of you but unfortunately due to fire, you could not make it. Since you made reservation through Expedia, it would be Expedia that would charge you and not us. As Anna promised, we cancelled all the reservation even on day of arrival who could not make it due to fire and closure of highway as we do understand that these elements are beyond our control. Please get in touch with Expedia for the changes. Thank you again for the review and hope to see you some other time.
par un voyageur
Best Western Pendelton Inn was Excellent
Publié le 8 août 2024 sur HotelsWe have stayed here several times. The entire hotel is immaculate. The room was well equipped and had excellent air-conditioning, beds and linens. The staff was professional, helpful and friendly. The check in was easy.
We enjoyed the breakfast and coffee during our stay. The pool was outside and very nice.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
