Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Mohrsville, Pennsylvania
Beautiful Property
Publié le 22 nov. 2024 sur HomeAwayThank you for sharing your beautiful home with our party. Enjoyed our time, all amenities were as described in listing. Would return in the future.
par un voyageur de Lewisburg, Pa
Great location!
Publié le 1 oct. 2024 sur HomeAwayThis house was the perfect getaway to visit with family and friends. The house was very spacious for the 6 of us. The house was clean and nicely decorated. Looking forward to booking again in 2025!
par un voyageur
Girls 40th Getaway
Publié le 8 sept. 2024 sur HomeAwayWe LOVED our stay! Beautiful home! Great location! Stellar view! Definitely a wonderful property for families, friends, celebrations and more! Kayaks were a bonus! Water is walk in entry!
par un voyageur
Absolutely beautiful!
Publié le 6 sept. 2024 sur HomeAwaySuper nice property that was completely setup with everything required to have a great time.
All doors could use lubricating, had to sweep down cobwebs around hot tub, both minor issues for an excellent location.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par VrboOwner, Gestion de l’hôtel
We are glad to know that you enjoyed your stay with us. We apologize for the having cobwebs around the hot tub and we have forwarded this to our housekeeping team to address it. We hope to host you next time.
par un voyageur de Williamsburg, PA 16693
Keuka lake house
Publié le 27 juill. 2024 sur HomeAwayOverall great time! We will be back for sure! Loved swimming and fishing off the dock(needed a few minor repairs), basement was a hit for the kids. Back deck was a favorite hang out, especially at night and early morning lake views. Fishing was good beautiful views of lake. Nice fire pit down at the lake shore.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, Thomas. We are so glad that you had a wonderful time at our beautiful home. We appreciate you letting us know there is room for improvement, and we will pass your comments regarding the dock on to our local operations manager for consideration. We hope to have another chance to impress you in the future.
par un voyageur
Great weekend by the lake
Publié le 14 avr. 2024 sur HomeAwayHouse was perfect for our long weekend of wine tastings, relaxing in the hot tub and dinner cooked by a private chef. The view of keuka lake was gorgeous despite the rainy weather.
par un voyageur
Great house with lots of space
Publié le 25 janv. 2024 sur HomeAwayWe loved our stay! We especially loved the big window lake views from the living room. The downstairs game/lounge area was great for hanging out.
par un voyageur
Do Not Recommend
Publié le 2 janv. 2024 sur HomeAwayWe faced multiple problems with the property at check-in. We attempted to contact Vacasa (the property manager) and was sent to a switch board stating they would let the local property manager, who never called us back as promised for our problem. We were also told a maintaince man would be sent to the property by the switchboard but, the maintenance man called us back hours after check-in and stated he would not be coming to the property and instead would request that we get a refund for the amenity charge. We were happy with this but then the day we checked out we called again in attempt to get ahold of the property manager in reguards to our refund for the amenity charge. We were STILL unable to get ahold of the property manager but the switch board stated that they put a note on our file stating they would not give a refund for the amenity because a maintenance man was sent to the property (who never actually came). I asked the switch board if there was a number we could get ahold of the property manager, since we hadnt heard from the property manager at all in the the three days we attempted to get ahold of them, and they stated no. We ended up not having the amenities we wanted for our stay, and wasting alot of time and headache being on hold attempting to get ahold of the property manager thay we never ended up hearing back from, along with our problem not being resolved. In short, the property was not what it was promised to be and much more headache than it was worth
Commentaires de Gestion de l’hôtel
20 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback! We truly apologize for the inconvenience you had during your stay. We passed along your comments to our local operations manager, who will investigate and make any necessary improvements. We hope to have another chance to impress you in the future.
par un voyageur
Beautiful Finger Lakes Home
Publié le 29 oct. 2023 sur HomeAwayThe house is amazing! Right on the water and very clean. Just enough wineries within a close distance. Five minutes from gas station, pizza place, and adorable restaurants. We really can't say enough about our stay. The owners keep everything in fantastic shape. You won't be disappointed!
par un voyageur
Autumn stay on Keuka Lake
Publié le 16 oct. 2023 sur HomeAwayThe property is roomy and offers many amenities. The location is perfect. Right on the lake and close to town. Not noisy from road travel. The issues that we experienced were: spotty internet connectivity. If you need to connect for work while on vacation this may be challenging. Also, the tv's did not connect for viewing. We worked around these issues, but they were issues. In the future if these are addressed, the property would be 5 stars in every category.
Commentaires de Gestion de l’hôtel
31 oct. 2023 par VrboOwner, Gestion de l’hôtel
Julian, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
