Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Charmant
Publié le 29 août 2024 sur HomeAwayCadre magnifique, propriétaire charmante.
par un voyageur
Impractical
Publié le 2 nov. 2024 sur HomeAwayAlthough the cottage has nice finishes, it was inconvenient at almost every turn. Initially numerous power up actions were required.
4 steps up, 1 down from living room to kitchen was a bit tiring.
Bathroom 2 shower was unusable; main bathroom shower ran out of hot water..
Washer was in a distant laundry and was coin operated. Dryer not working.
Commentaires de Gestion de l’hôtel
15 nov. 2024 par VrboOwner, Gestion de l’hôtel
Your grading of two stars is grossly unfair and based on inaccuracies, so let’s deal in facts. Our start up instructions have been easily understood by scores of guests over many years and are simple to carry out. After your written contact with me on arrival, not only did I explain further, but I organised for practical, hands on help for you which you fail to mention.
I am sorry if steps are not to your liking, but their presence can hardly form a contribution to a poor rating.
Bathroom 2 shower is perfectly serviceable. I have used it since your visit and it is functioning normally. Bathroom 1 shower does not run out of hot water. You were there for five nights. Are you seriously saying you had no hot water for that period?
The laundry is in the main building of Orton Hall, about thirty feet from our front door, hardly a “distant” laundry. Yes, it is coin operated and this is clearly mentioned on the description of the cottage on the website.
Yes, the tumble drier had broken down in the period immediately preceding your arrival and was yet to be repaired, but you were offered and accepted an alternative, which again you fail to acknowledge.
In summary, we have bent over backward to accommodate your perceived difficulties, but with no acknowledgement or appreciation from your side.
I refer you to our other guest reviews which are almost exclusively 5 star, and offer my opinion that difficulties experienced by you are entirely of you own making.
par un voyageur de Norfolk
Week at Nell Gwyn Cottage at Orton Hall
Publié le 1 sept. 2024 sur HomeAwayWe had a week’s stay at Orton Hall in Nell Gwyn Cottage. The front room and bedroom were comfortable and the kitchen was well equipped, but it all felt a bit dated. The grounds were lovely, but unfortunately it rained every day we stayed there, so we couldn’t really explore them. However, we did discover a chocolate factory in the village which we very much enjoyed, as well as a very tasty cafe for a full English breakfast nearby. It’s centrally located for visits to both the Yorkshire Dales and the lakes, and we visited both while we stayed here. We enjoyed our stay, but a little bit of modernisation would make all the difference.
par un voyageur
Orton Hall
Publié le 22 août 2024 sur HomeAwayMyself, my sister & niece took a 5 day break to the Lake District staying at Orton Hall as our base.
We stayed in the Nell Gwynn cottage. The accommodation was spacious with a well stocked kitchen of crockery/utensils etc, beds were super comfy and in the lounge were books, dvds etc. The owner had thought of everything you may need during your stay. Beautiful accommodation, we would definitely stay again.
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind comments. I hope we will have the pleasure of hosting you again in the future
par un voyageur
Wonderful cottage
Publié le 15 août 2024 sur HomeAwayThe cottage was lovely with great grounds and was in a great location. Would highly recommend.
par un voyageur
Publié le 14 août 2024 sur HomeAway
par un voyageur
Lakeland 2023
Publié le 27 juill. 2023 sur HomeAwayGrand property good access to lakes and dales
par un voyageur
Holiday
Publié le 25 mars 2023 sur HomeAwayExcellent place to stay in its own grounds with a pub serving good food nearby.Well maintained and like a home from home.
par un voyageur
Inadequate heating system.
Publié le 30 déc. 2022 sur HomeAwayAlthough the property and position are lovely, apart from the ground floor bedroom which was nice and warm the rest of the accommodation was very cold. Even with the blankets from the bedroom round us we were so cold that we had to go home a day early.
par un voyageur
Peaceful escape
Publié le 24 sept. 2022 sur HomeAwayVery good.Peacful location.extreemly clean and well appointed.There is one pub in the village which serves good quality but not too expensive food and a cafe for breakfast on the outskirts of the village also very good.Will definatly stay again.
