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North Lakes Hotel And Spa

4.0 star property
4-star spa hotel near Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Sauna, hot tub, steam room, body treatments, prenatal massages
Indoor pool, sun loungers
Family Suite
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Ullswater Road, Penrith, England, CA11 8QT
  • Penrith Castle
    ‪10 min walk‬
  • Rheged
    ‪2 min drive‬
  • Lowther Castle and Gardens
    ‪15 min drive‬
  • Carlisle (CAX)
    ‪38 min drive‬

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster)

Junior Suite (Four Poster)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Penrith

Penrith retreat .Stay at this Penrith hotel and you'll be within half a mile (1 km) of Penrith Castle and 2 miles (3 km) of Rheged. Also, Brougham Castle is within 3 miles (5 km) and Lowther Castle and Gardens is within 6 miles (10 km).

What's nearby

  • Penrith Castle - 10 min walk - 0.9 km
  • Rheged - 2 min drive - 2.4 km
  • Ullswater - 7 min drive - 9.0 km
  • Lowther Castle and Gardens - 15 min drive - 7.5 km
  • Whinfell Forest - 15 min drive - 10.2 km

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪The Rooster - ‬5 min walk
  • ‪Subway - ‬3 min walk
  • ‪Morrisons Cafe - ‬13 min walk

About this property

North Lakes Hotel And Spa

4-star spa hotel near Penrith Castle
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and bathrobes. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Polish, Ukrainian

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 875 reviews
Rating 8 - Good. 287 out of 875 reviews
Rating 6 - Okay. 73 out of 875 reviews
Rating 4 - Poor. 32 out of 875 reviews
Rating 2 - Terrible. 20 out of 875 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t fault this hotel. Absolute wonderful.
Stayed 2 nights in Jan 2025

8/10 Good

Tomos

Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Stayed 2 nights in Jan 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa break!
Amazing stay at the hotel with my wife. The staff were very friendly and helpful whenever required. The spa is lovely and the gym is also really nice. Wish we could have stayed there longer!
Stayed 1 night in Dec 2024

10/10 Excellent

Norah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay and the food was excellent The best chateau-briand I’ve had in years The hotel is a really welcoming place lovely lounge bar reception area They’ve thought of everything Looking forward to our next stay
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends
Great night meeting up with friends for the night. The service in the restaurant was excellent along with a great meal.
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Dec 2024

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go, I just want to it quiet for when I go.:)
I’d rather not say too much as I don’t want it to get too busy for when I used it again. :)
Stayed 1 night in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a relaxing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Food was excellent. Great location for hikes
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault this hotel it has everything. Lovely rooms, place to relax in the swimming/sauna area. The restaurant was so nice with amazing food and lovely staff. The lounge is a cosy place to chill and have a drink in front of the fire places. Overall a lovely hotel that’s not far from anything, is affordable and offers so much. We have already planned to return
Stayed 1 night in Nov 2024

10/10 Excellent

Ian McDonald Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel for those looking to break a long journey going north from The Home Counties. However, unlike many quality hotels, who are well sign posted, this one is not, thus making it difficult to find.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful decor and dinner
Stayed 1 night in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best there is.
Beautiful, faultless hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not a 4-Star stay
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
Stayed 1 night in Oct 2024

10/10 Excellent

JP

Stayed 1 night in Oct 2024