Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family vacation
Publié le 15 juill. 2024 sur HomeAwayHad a great time. Very nice unit.
par un voyageur
Overall good experience
Publié le 13 juill. 2024 sur HomeAwayGood location. Generally clean. Needs some upgrades but overall good experience.
par un voyageur de Dallas, TX
Location is EVERYTHING!
Publié le 16 mai 2024 sur HomeAwayJust rent it! It's all about location. This is super close to the beach. The house isn't fancy. Feels a little outdated, but it's cozy. The fridge does not get cold enough, even on the coldest setting. Our canned drinks would not cool even overnight. We had to toss out some amazing leftovers because we did not want to risk that they werent kept fresh at a cold enough temp. We did not bring this to the attention of management as it was a mild inconvenience. They do need to get that checked though. We were not supplied any linens for the sofa bed so we had to make do. Also, the owner's vehicle is parked in the garage. Not a complaint, just a head's up since we anticipated to be able to park both of our vehicles inside the garage. Back patio is nice and has a table and chairs so you can sit outside. Also, we had both Amazon and Instacart deliver here with no issues. The house is comfortable and you won't be spending much time there with all there is to see and do in Pensacola anyway.
par un voyageur
Pensacola Family Beach Week
Publié le 27 mars 2024 sur HomeAwayGreat location, steps from the beach. TV was broken for four days and we repeatedly called and texted and finally on the fourth day someone was sent out. The curtain rod over the patio door broke the first time I opened the patio door and it was never replaced, but it was taken down, so it would not fall again. Be dining room table was dirty and sticky upon our arrival, and the sheets on two beds did not fit properly. A housekeeper did show up on the fourth day to fix the sheets. In my estimation, more attention needs to be taken to make sure the rental is ready for occupancy.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Good but not great… Some safety concerns
Publié le 23 sept. 2023 sur HomeAwayWe are frequent visitors to Pensicola and know the area well with that said this is a good location.
Pros:
1) Fast and friendly check in process. Little challenge with a gate but neighbors were friendly and assisted quickly.
2) Rental company is responsive and fallowed up on check in.
3) Great location block away from beach. We used public beach access block away it was less crowded. Neighborhood is safe and quiet. Lots of friendly people and enjoyed conversations with neighbors.
Cons:
1) Very slow WIFi. I was averaging 2mg download speeds and could not work from my laptop so had to get hotspot out of my car. Netflix would get stuck and stop buffering. Unfortunately kids were constantly complaining about WiFi speeds even though we tried to get them outside.
2) Not the cleanest place. Mattress below the cover had blood and some tissues were left in couch cushions. Bottom of feet were dark from the floors. Pillows had stains. There was musky smell present but it’s FL and beach life so we did not pay so much attention to this. Brought plenty of wipes and our own linens.
Areas of concern:
Screws sticking out of the stairs. Noticed it but forgot to report it. One night walking down the outside steps got snugged on one sticking out and tumbled about 2 steps down and twisted ankle. Thank goodness it was on last night. That should be fixed it’s incorrectly mounted and unsecured.
Also no beach chairs but plenty kids toys added some of ours to collection in the garage.
Commentaires de Gestion de l’hôtel
8 oct. 2023 par VrboOwner, Gestion de l’hôtel
Luke, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Great stay in D4
Publié le 21 avr. 2023 sur HomeAwayPerfect townhouse by the beach. Loved the location, the beds, the grill on the balcony, the plentiful towels and the 2 car garage (though the garage door had to open/close by hand because the opener wouldn't). 4 adults and 3 small kids had a blast here.
par un voyageur
Good
Publié le 13 avr. 2023 sur HomeAwayAll was good, but I believe I left my surface pro in one of the rooms. Coffee pot was not working
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Enrique. We are happy to hear you like the location of our home, though we apologize for the issues you had with the coffee pot. Our local operations manager is aware of your concern, and we will follow up to ensure that this will be resolved. Our team also informed us that they were able to find your laptop and will contact you for a shipping option. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
Great location & plenty of room
Publié le 13 oct. 2022 sur HomeAwayPerfect for our family of 5 with room to spare. Beach toys included in the garage & beach service provided by the management company. Pool was conveniently right outside our back deck and beach very close by too.
par un voyageur
BEACH vacation
Publié le 9 oct. 2022 sur HomeAwayThis rental was roomy and in a great location! We had a great beach trip! We will def be back.
par un voyageur
Clean, comfortable, great location
Publié le 28 juill. 2022 sur HomeAwayOverlooks pool and it’s a short walk to boardwalk leading to beach. Garage has beach chairs and lots of sand toys. Inside looks newly refurbished except for carpet. Only downside is small sparse kitchen. We would stay there again.
