Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
3,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2024 sur Expedia
Great area, condo was well maintained. Only issue was cell signal and internet connection was awful the entire week. We had to work a few hours each day and we had better access to the internet on the actual beach compared to inside the condo connected to the network.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Raju, Gestion de l’hôtel
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you enjoyed the area and found the condo to be well-maintained.We apologize for the issues you experienced with the cell signal and internet connection. Your comments are valuable to us, and we will look into improving the connectivity for future guests. We understand the importance of a reliable internet connection, especially when you need to work during your stay.We hope to have the opportunity to host you again and provide a seamless experience. - Your Southern Team
par un voyageur de Castle Rock
Publié le 26 mai 2024 sur Expedia
We like the property. We love that it was close to the beach. Had a nice pool and hot tub. The rooms overall were nice. They were a little worn but, we would definitely go back.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Raju, Gestion de l’hôtel
We are so glad to hear that you enjoyed your stay here with us and that you took advantage of what the property has to offer! The on-site team works hard to make your stay a great one! We look forward to your return!
par un voyageur
Nice place!
Publié le 4 mai 2024 sur HotelsEverything was nice. Only thing i can say is the unit I stayed in was very pretty but the beds were not that comfortable. For the price i paid for the stay and the quality of the mattress was not great. Getting in was a headache had to call the 1800 number for help a lot of people were stuck at the gate because some issue on getting in.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Raju, Gestion de l’hôtel
Thank you so much for taking the time to share you experience with us and that you enjoyed your stay over the holidays. We work hard to make our guests happy and appreciate your comments and it is is feedback like this that we learn from and use to improve our services We are so glad you enjoyed the beauty and location of the cabin and we hope to see you again real soon!
par un voyageur
Publié le 5 oct. 2023 sur Expedia
Likes
The view, pool and beach were awesome. Room was very nice and clean. Great location as easy parking.
Dislikes
People smoked on there balcony’s so it made it tough to enjoy sitting outside on our balcony.
Would be better if vacation rental place gave check in information earlier than day of check in. We were out of cell phone reception for most of the day and it made it stressful trying to get into the resort at midnight.
Would be nice to have a starter pack of coffee in room for first morning. Not a big deal but would have been nice and appreciated
Overall stay was very good and would stay there again.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Michael C., Gestion de l’hôtel
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and they are currently being addressed. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.
par un voyageur
Publié le 26 août 2023 sur Expedia
Needs updated
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
par un voyageur
Publié le 11 mars 2023 sur Expedia
Nice gated area. Beautiful views. Will definitely stay here again!
Commentaires de Gestion de l’hôtel
13 mars 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
