Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your fantastic 5 out of 5 review! We’re delighted to hear you enjoyed your stay with us. Your kind words motivate our team to continue delivering great experiences. We can’t wait to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Back property of the property shown.
No air in hallways. Old smelly carpet - was also suppose to be a non smoking room.
Fleeing from hurricane - so we took what we could get.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear about the issues you encountered during your stay, particularly with the air circulation and carpet odor. We understand how stressful it can be to seek shelter during a hurricane, and we appreciate your understanding in choosing us. Your comments will help us improve our facilities for future guests. We hope you are safe and well.Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
It wasnt that clean an needed major updates. Had to evacuate from hurricane helene it was only one available an way over priced
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,I’m sorry to hear that your stay did not meet your cleanliness expectations and that you found our accommodations in need of updates. I understand how stressful evacuating during a hurricane can be, and I regret that we were unable to provide a satisfactory experience. Your feedback is important, and I will work with our team to address these concerns. Thank you for your input, and we hope for the chance to improve your experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Quiet, nice staff
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Great!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the fantastic review! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and appreciate your feedback. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
all good
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager
