Note fondée sur 641 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2022 par Brian -Guest Engagement Team - WoodSpring Suites, Gestion de l’hôtel
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you, Alain. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
par un voyageur
Publié le 24 juin 2018 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2018 par Julia, Guest Relations, Gestion de l’hôtel
Thank you for the terrific rating. We're so glad you had an enjoyable stay.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
par un voyageur
Publié le 5 oct. 2024 sur Expedia
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Clean and quiet
par un voyageur
Publié le 3 oct. 2024 sur Hotels
I deliver semi trucks from state to state and had to deliver a truck from Texas to Pensacola. The greyhound to get back to Georgia(which is where I live) left early so I needed a room last minute. The room was terribly disgusting! Literally black hair all over the floor, bed, and couch. The young woman at the desk was sweet but told me she was going to clean the room for me, when I walked in, that wasn’t the case. I won’t stay here again.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Shaunkea, Thank you for choosing us for your last-minute booking. We apologize for the disappointing experience you had with the cleanliness of the room on your arrival. Further, we regret the inconvenience caused when the staff was not able to keep the room up to your expectations. Allow us to check with the team to see what went wrong and ensure they are never ignored. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely,Hotel Management
par un voyageur
Publié le 3 oct. 2024 sur Expedia
As stated above very nice clean good size room, friendly customer service
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Diane, Thank you so much for your positive review. We are glad that everything went well during your stay, and that made for a memorable experience. It is nice knowing you were pleased with the spacious room and that you appreciated our friendly team. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
par un voyageur
Publié le 2 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Small double bed
par un voyageur de Pensacola
Publié le 30 sept. 2024 sur Expedia
