Note fondée sur 708 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 nov. 2024
Exc
Commentaires de Gestion de l’hôtel
25 nov. 2024 par Manager on duty, Gestion de l’hôtel
Dear Jason, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management
par un voyageur
Would definitely recommend.
Publié le 5 oct. 2024 sur HotelsThe room was very spacious, clean and nice. The bed was super comfortable.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager on duty, Gestion de l’hôtel
Dear Pam, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely, Managemen
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager on duty, Gestion de l’hôtel
Dear Julie, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Great for a quick stop
par un voyageur
Excellent place to stay
Publié le 10 sept. 2024 sur HotelsFriendly staff, rooms are spacious and updated, bed is very comfortable, fitness center was excellent and breakfast was also excellent, good variety.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager on duty, Gestion de l’hôtel
Dear Mary, Thank you so much for the awesome review! We’re thrilled to hear that you enjoyed our spacious rooms, comfy beds, and top-notch fitness center! Sounds like you made the most of our breakfast spread too – glad you liked the variety! We hope to see you again soon for another great stay! Sincerely,Management
par un voyageur
Publié le 4 sept. 2024 sur Expedia
It would help if all properties (not only this one ) listed in a handout some restaurants close by.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager on duty, Gestion de l’hôtel
Dear Frederick, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management
par un voyageur
Publié le 10 août 2024 sur Expedia
Great people and staff! Great food fresh wish there was more options stayed 4 nights.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager on duty, Gestion de l’hôtel
Dear Charon, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely, Management
par un voyageur
Publié le 5 août 2024 sur Expedia
Fantastic value! The only thing that could be improved upon is the breakfast fare. Not the best I’ve ever had, but overall a very good stay.
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager on duty, Gestion de l’hôtel
Dear Megan, Thank you for your feedback! We're delighted to hear that you found great value in your stay and had an overall positive experience. We appreciate your suggestion regarding the breakfast fare and will look into ways to improve it. Your input is valuable to us, and we hope to welcome you back for an even better stay in the future.Sincerely,Management
par un voyageur
Worst manager ever don’t stay here you are not saf
Publié le 4 août 2024 sur HotelsPulled up at hotel during a hurricane and couldn’t see. Two families taking up the entire front entrance, mind yin can’t see anything. Two men standing there and I honked like can you move up a little as they took up an entire front entrance. Two cars together and it’s a big entrance. Didn’t see one had a small child until after I honked. Two men up to me outside cussing at me for honking. I went inside as I’m by myself with 4 kids in my car, wet from head to toe because of people taking a whole over hang entrance. It’s dark out as well! Two men approach me inside the lobby same ones that cusses me outside, I’m a woman btw. Yelling at me and cussing asking where my husband was, over one honk. I’m by myself and they continue to cuss at me, I’m shaking. I told them I’m by myself. They approached my vehicle my kids are honking the horn scared. I can’t Jew e as these men are outside wanting to beat me up and my husband who isn’t with me. They come in again cussing and leave. I’m scared to death and the front desk does nothing!! He gets his manager in the phone who tells me I wasn’t patient! That these men are gentlemen for not wanting to fight me but looking for my husband. What??!!! I asked for a refund and left the property, I didn’t feel safe after being threatened and they knew my vehicle, we all have TX plates so I wasn’t hard to find. I went next door wet and crying and got a room. This hotel refused the refund so I’m out $209 and never even got to my room.
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager on duty, Gestion de l’hôtel
Dear Jennifer, Thank you for sharing your experience with us. We're sorry to hear about the distressing situation you encountered during what you described as hurricane conditions.It's concerning to hear about the confrontation you faced and the lack of assistance from our staff. We take these matters very seriously and will investigate this incident thoroughly to ensure it does not happen again.If there's any additional detail you'd like to share or discuss, please let us know. Your safety and comfort are our top priorities, and we appreciate your feedback as it helps us improve our services.Sincerely,Management
par un voyageur
Publié le 3 août 2024 sur Expedia
Excellent hotel. Will definitely stay here again when we come back
Commentaires de Gestion de l’hôtel
4 août 2024 par Manager on duty, Gestion de l’hôtel
Dear Tamara, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management
