Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2020 par T J PATEL, Gestion de l’hôtel
Thank you for taking the time to post this review. We are all very grateful for the 10 out of 10 score you have given us. Our entire team works extremely hard to ensure we are able to provide an amazing stay for all of our guests. Thank you for choosing us, and we look forward to hosting you again soon.
par Gilles
Publié le 2 avr. 2016 sur Hotels
le défaut il n'ya pas de frigidaire et la chambre 223 reçois beaucoupt de bruit d'un air conditionné extérieur.
par Ruben de Lille
bien sauf l'accueil à la reception
Publié le 11 sept. 2015 sur HotelsUne heure d'attente à la réception pour avoir la chambre soit disant que le paiement n'avait pas été fait par hôtel.com. Nous avons du appeler le service client en France avec notre portable. La réceptionniste ne voulait rien savoir. Mais heureusement qu'hotel.com a envoyé un fax dans la minute où nous les avons appeler. Merci beaucoup hôtel.com. A part ça hôtel propre, rien de particulier à dire. Petit déjeuner sommaire mais pour le prix de la chambre il fallait si attendre.
Recommandé
pour Tout le mondepar un voyageur de Essonne
Hotel très bien
Publié le 24 août 2015 sur ExpediaPersonnel pas très accueillant. Mais hôtel très correct.
Salle pour petit déjeuné petite et petit déjeuné simple.
par JOELLE de salon de provence
Publié le 15 août 2015 sur Hotels
Les chambres étaient mal insonorisées, lits à ressorts pas très confortable, forte odeur de cigarettes pourune chambre non fumeur. Enfin, la salle des petits déjeuners est bien trop petite. Je ne recommenderai pas cet hotel
par Gerard de Noumea
Climatisation extérieure bruyante. Petite chambre.
Publié le 14 nov. 2014 sur HotelsPetit lit
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
I appreciate the time that you took to share your sentiments with us, Kendra. Our team at the Red Roof Inn Pensacola Fairgrounds appreciated your 6/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Brandon. The staff and I at the Red Roof Inn Pensacola Fairgrounds were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 sept. 2024 sur Expedia
The smells of the room and room keys are barley working
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Paris, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the odor in the room and that the keys were barely working. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 3 sept. 2024 sur Hotels
The clerk bent over backwards to help us after we left the nasty Quality Inn. Couldn't get Streaming channels to stay on seemed like internet problems. All in all it was pretty good hotel. Staff were all very good and helpful!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Jolene,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our pretty good hotel, very good and helpful staff. We at Red Roof strive to provide all our guests with the best customer service and all the comforts of home. so I am happy to see we achieved that with your visit. Thank you for your 10/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again at Red Roof.Sincerely,MelissaRed Roof Management RediResponse Specialist
