Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,6 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2016 sur Hotels
Ok
par un voyageur
Cheapest stay near the beach
Publié le 9 sept. 2016 sur HotelsEverything about the stay was good. It was a nice surprise to find that our condo had a washer/dryer. My only bump in the process was when we arrived at the office at 3pm to check in the office was closed....and no one was picking up at the numbers that were left on the front door to call but eventually we found that they left the packet in the drop box to the side.
Recommandé
pour Tout le mondepar un voyageur de md
The building in the picture wasn't we stayed.
Publié le 20 août 2016 sur ExpediaThe place we stayed was not this hotel in this picture. We stayed the hotel has under construction. Can't go outside to balcony. Poor advertising
par Chris
Publié le 15 juin 2016 sur Hotels
Overall we loved our stay at Grand Caribbean! We didn't realize that we were not actually staying at the hotel pictured. All the information in this listing is for it. We actually stayed in a gated condo. It was not on the beach, but had beach access and was very close! It was a wonderful condo with everything we needed! The downside was only one station worked on the tv and the wifi was spotty. We were there for the beach though, so it wasn't that big of a deal. We would love to stay again!
Commentaires de Gestion de l’hôtel
22 juin 2016 par Tern Key, Gestion de l’hôtel
Chris,
Thank you for your feedback I know our staff tried to help with the TV it turn out out our service provider was down. The issue has been taken care of and hope to see you in the future.
Thank you and have a wonderful summer
par un voyageur
Ocean Breeze
Publié le 22 mai 2016 sur HotelsGreat get away! Very comfortable and relaxing
Commentaires de Gestion de l’hôtel
24 mai 2016 par Tern Key, Gestion de l’hôtel
I am so glad you enjoy your get away, and the comfort of the condo. Looking forward to see you on your return trip.
Thank you and have a wonderful summer
par ann de MS
Beach trip at it's best
Publié le 17 mai 2016 sur HotelsLoved it! Want to go back and stay again!!
Commentaires de Gestion de l’hôtel
21 juin 2016 par Tern Key, Gestion de l’hôtel
Thank you for the wonderful feedback we try our best to make everyone as happy as you. We are glad you loved your stay. Please feel free to stay with us in the future again thank you.
par un voyageur
Not happy
Publié le 3 avr. 2016 sur ExpediaBathroom was dirty, room was not on the beach, smoke alarm beeped all night.
Commentaires de Gestion de l’hôtel
14 avr. 2016 par Tern Key Realty, Gestion de l’hôtel
I am sorry to hear you were not happy, we always do our best to make sure our condos are clean and ready for our guest like yourself. We would have been happy to take care of your issue had we been notify.
Recommandé
pour Tout le mondepar un voyageur de New Orleans
Good place to stay
Publié le 8 sept. 2015
Pour : The fact that it was on the beach and the pool water was beautiful.
Contre : They clean the room better
Emplacement : We visited the lighthouse and naval museum.
Everything was good except there was underwear in the sofa bed, the shower curtains were getting molded and the coffee pot has old molded grinds in there. Other than that I would return, but check everything first.
Commentaires de Gestion de l’hôtel
8 oct. 2015 par TKRR, Gestion de l’hôtel
Thank you for staying with us and glad you enjoy your stay. We will definitely bring the information you mention regarding our housekeeping to the cleaners to make sure no other guest included yourself have to deal with that. Looking forward to your next visit. Thank you
par Gustavo de katy texas
Excelente lugar
Publié le 9 juill. 2015 sur Hotelsexcelenta lugar muy limpio y muy buena hubicacion
Para el proximo año regreso
Commentaires de Gestion de l’hôtel
12 déc. 2015 par Tern Key, Gestion de l’hôtel
Thank you for staying with us and I am glad you had an excelenta permanecer.
Looking forward to your next arrival.
par Clifford de Destin, FL
Loved this condo!
Publié le 25 juin 2015 sur HotelsCondo was amazing and had all the comforts of home. And the location was great!
Commentaires de Gestion de l’hôtel
8 oct. 2015 par Tern Key, Gestion de l’hôtel
We are glad you enjoy your stay and thank you for your wonderful feedback.
Hope to see you in the close future.