Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2022 sur Expedia
l'emplacement parfait !
Commentaires de Gestion de l’hôtel
29 août 2022 par GSM, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. It seems that we didn't quite hit the mark for you on exception of our location. We would be happy to hear from you on how we can improve. Please feel free to contact us if you wish to provide additional feedback.
par un voyageur
Publié le 24 avr. 2022 sur Expedia
Par chance c'était que pour une nuit.
Pas insonorisé du tout, on entend tout et les gens ne sont pas respectueux, ils parlent fort.
Et malheureusement j'ai eu droit à une chambre devant la machine distributrice et la machine à glaçons. Quel malheur!
Pas très propre comme chambre. Mais les draps étaient propres.
Heureusement le personnel est très gentil.
Commentaires de Gestion de l’hôtel
30 avr. 2022 par GSM, Gestion de l’hôtel
Thank you Rachel for taking the time to give us your feedback. We are very sorry to hear that you did not have a restful stay, and that other guests were not respectful and caused a lot of noise during the night. Further we do apologize for the placement of your room, and if you should decide to stay again, feel free to contact us and request specific area of the hotel and we are happy to accommodate. We have also forwarded your cleanliness issue to the housekeeping department. Thank you for the nice comments on the staff. We do hope to see you again in the future.
par un voyageur
Publié le 24 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2021 par GSM, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We are sorry to see that we did not meet expectations. Please feel free to contact us so we can discuss your stay further.
par un voyageur de North Delta B. C.
Publié le 7 nov. 2019 sur Expedia
Manque une table dans la chambre avec cuisine , fenêtre sale même si on a pas une belle vue , très tranquille.on c’est très bien reposer
Commentaires de Gestion de l’hôtel
16 déc. 2019 par GSM, Gestion de l’hôtel
Thank you for the review. We appreciate the feedback.
Sorry to hear of the dirty window sills and the lack of a view. We are happy you had a nice restful sleep.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Yarian, thank you for the glowing review. We hope to welcome you back soon!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
It is a modest price. And a modest hotel. In a busy tourist & convention city.
But the pillows are horrendous.
Over-stuffed with foam chips, these huge pillows will give everyone a sore neck.
On hearing my request for a replacement, the receptionist said that everyone complains about them, and her best suggestion is to put a pillow UNDER the sheet, so that it gets compressed a little.
Ridiculous
Commentaires de Gestion de l’hôtel
12 oct. 2024 par GSM, Gestion de l’hôtel
Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations, especially regarding the pillows. We appreciate your input, and we’re actively looking into ways to improve comfort for our guests. Your comments will be addressed with our team to find better solutions. We hope you'll consider giving us another chance in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Place was fine and room quality was good
Commentaires de Gestion de l’hôtel
29 sept. 2024 par gsm, Gestion de l’hôtel
Dear Brent,Thank you for your review! We're pleased to hear that you found the room quality to your liking. We appreciate your feedback and hope to welcome you back soon!Warm Regards
par un voyageur de Halifax
Publié le 28 sept. 2024 sur Expedia
The staff is friendly. There is lots of parking.
The hotel has a Bar One and Denny's.
The room was comfortable for a solo traveller.
Walkable to lake and downtown shops and restaurants.
Good central location for a stay in Penticton.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par GSM, Gestion de l’hôtel
Dear Stephen,Thank you for your positive feedback! We're glad to hear you enjoyed our friendly staff and found the parking ample. It's great that you appreciated the comfort of your room and the convenience of our on-site dining options. We hope to see you again during your next visit to Penticton!Warm Regards
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Loved that Denny's was right there, didn't have to go outside. Pool and jacuzzi were great! Close walk to the beach... and of course Tim Hortons!
Commentaires de Gestion de l’hôtel
29 sept. 2024 par GSM, Gestion de l’hôtel
Dear Elizabeth,Thank you for your wonderful review! We're delighted you enjoyed the convenience of Denny's and had a great time at the pool and jacuzzi. It's fantastic to hear you appreciated the location near the beach and Tim Hortons. We hope to welcome you back for another enjoyable stay!Warm regards
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par GSM, Gestion de l’hôtel
Dear Frank,Thank you for your fantastic review! We're thrilled to hear that you had a perfect stay. Your support means a lot to us, and we look forward to welcoming you back soon!Warm regards
