Note fondée sur 541 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
88 % des clients le recommandent
4,1 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
Position on sea front and convenient for ferry. Looked grand but dated, small and tired behind
5 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Expedia
Loved the old school hotel feel. The recrptionist Martin was just so calm and gentle.
4 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Hotels
The property, the quality of management, the staff and the food were all excellent. We were perhaps unfortunate in having a room with drawbacks: a lack of electric sockets - it was only possible to plug in the kettle on the floor, to plug in my laptop I had to unplug the phone,: the bathroom was cold - a huge single-glazed window that could not be closed completely, a very small towel rail radiatior that was barely on, nowhere by the basin to put anything (except the floor). Maybe it's the hotels.com problem: you get the worst room in the hotel if you book through hotels.com.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 10 sept. 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Expedia
Beautiful seaside hotel
5 sur 5
par un voyageur

A safe booking.

Publié le 3 sept. 2024 sur Hotels
It's always a safe booking at the Queens. I know I will get a comfortable bed and friwndly staff. 24 hour bar and a good breakfast. I stay regularly for business.
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Lovely view. Friendly and helpful staff. Comfortable environment for me as a solo traveller.
4 sur 5
par un voyageur

Publié le 31 août 2024 sur Expedia
I enjoyed my stay in this old style hotel - the foyer and dining room were quite grand, perhaps more so in the past. The room was good and modern. Breakfast was ok, but as it was inclusive I can't complain. Sea front location, near to the town at a reasonable price.
3 sur 5
par un voyageur

Publié le 27 août 2024 sur Expedia
Hotel is in a great location but is let down by tired condition. My room had a loose window that whistled all night in the wind, the old bathroom could have been cleaner, low hot water pressure. My friend’s room hadn’t been cleaned properly, still had rubbish from previous occupant behind the chair. It took 2 complaints over 2 days to be resolved but not satisfactorily. Housekeeping is every 3 days, not daily as Expedia says, we weren’t told this at check in. Staff are friendly but not as professional as I would expect for a large busy hotel. Restaurant staff gave me a jug of milk off a used table when I requested milk! Hotel is probably ok for an overnight stay but not longer. Free secure parking is great but it was a disappointing experience overall.
4 sur 5
par un voyageur

Publié le 20 août 2024 sur Expedia
Beautiful old building. Nicely situated on the waterfront.