Ratings based on 845 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 18, 2024 on Hotels
by A traveller
Posted Aug. 11, 2024 on Expedia
by A traveller
Posted Aug. 7, 2024 on Wotif
This was fine for a few nights stay and convenient location for where we needed to go. Had everything we needed. Beds were a bit hard and don’t try to have a hot shower at peak time in the evening as water will be cold. Breakfast is rubbish so don’t rely on that. Staff were helpful and friendly. Plenty of parking and quiet and safe. Room was clean, air conditioning good. Not the worst place to stay and good for the price. Would stay again if I had to.
Comment from Hotel Management
Aug. 8, 2024 by Hotel Management , Hotel Management
Dear Tara, Thank you for your feedback. We are glad our location, amenities, and friendly staff met your needs. We apologize for the issues with the bed comfort and hot water. Your comments on breakfast will help us improve. We are pleased to hear you found the room clean and the environment quiet and safe. We appreciate your understanding and hope to welcome you again.Sincerely,Hotel Management
by A traveller
Long Week but take care of by staff
Posted Aug. 6, 2024 on HotelsStaff was great with working with our group that arrived later in the evening due to a VRBO reservation canceling on us. The hotel had a sign about plumbing issues and sadly our room was one that had some issues. However, the staff worked with us to make sure that we were happy with our stay and took care of us. Wish the breakfast had more options and/or even microwavable breakfast sandwiches.
Comment from Hotel Management
Aug. 7, 2024 by Hotel Management , Hotel Management
Dear Guest, Thank you for your review! We are glad our staff could assist and ensure your group had a pleasant stay despite the initial challenges. We appreciate your feedback on the breakfast options and will consider them for future improvements. We hope to welcome you back to Extended Stay America soon!Sincerely,Hotel Management
by A traveller
Posted Jul. 27, 2024 on Expedia
by A traveller
Posted Jul. 8, 2024 on Expedia
The toilet didn’t flush unless you took the tank lid off and did it. Even after maintenance came and fixed it. The shower never got hot. Just mildly warm. After a long day at the ball field we just wanted to a shower. There was no vacancy’s so we couldn’t switch rooms either.
Comment from Hotel Management
Jul. 17, 2024 by Hotel Management , Hotel Management
Dear Rachel, Thank you for taking the time to share your feedback with us. We apologize for the issues you encountered with the toilet and shower during your stay. Please rest assured that we have addressed these concerns with our maintenance team to ensure they are resolved promptly. Your comfort is important to us, and we regret any inconvenience this may have caused. We appreciate your understanding and hope you will consider staying with us again for a better experience.Sincerely,Hotel Management
by A traveller
Posted Jul. 6, 2024 on Hotels
by A traveller
Posted Jun. 30, 2024 on Expedia
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by A traveller
Posted Jun. 29, 2024 on Expedia
by A traveller
Posted Jun. 27, 2024 on Expedia
Everything was fine.
