Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LaGrange
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Darshan, Gestion de l’hôtel
Thank you, William, for your feedback! We're glad to hear you had a positive experience with us. We hope to welcome you back soon.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Darshan, Gestion de l’hôtel
Thank you for sharing your feedback, Vickie. We appreciate your input and are always looking for ways to improve. If there are any specific issues or suggestions you have, please feel free to let us know. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Darshan, Gestion de l’hôtel
Thank you for your perfect rating! We're delighted to hear you had a great experience. We look forward to welcoming you back soon.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Enjoyed our stay. Loved the sky pass to the civic center.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Darshan, Gestion de l’hôtel
Thank you, Ruta, for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the convenient sky pass to the civic center. We look forward to welcoming you back soon!
par un voyageur
Not EV Friendly
Publié le 17 juin 2024 sur HotelsI specifically selected this hotel after calling to confirm that they had a EV charger on site or within walking distance. I was told to convention center had one unfortunately both of the terminals were inoperable. Which meant I spent over an hour looking for a suitable charging station for my electric vehicle it was up at 3:30 in the morning, trying to find it so I could get back home. If the hotel is going to recommend those EV stations, they should make sure they actually work because unlike a gas vehicle. It may take quite a bit more effort to find the appropriate accommodation for an electric vehicle. If they are not sure they should not make the recommendation, especially since they are unable to assist people with getting to and from an EV station.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Darshan, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced regarding the EV charging situation. We understand how frustrating this must have been for you, especially so early in the morning.We value your comments and will address this issue promptly. We will ensure better communication about the availability and functionality of nearby EV charging stations to prevent future occurrences.Your experience is important to us, and we appreciate your understanding. Should you decide to stay with us again, we hope to provide a more seamless experience for you.
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Darshan, Gestion de l’hôtel
Dear Josh, Thank you for your perfect rating on Hotels.com! We are thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated and motivates our team to continue delivering top-notch service.We look forward to welcoming you back soon!
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par Darshan, Gestion de l’hôtel
Dear Scott, Thank you for your review and for choosing our hotel. We are glad to hear that you had a positive experience with us and appreciate your feedback. If there are any specific aspects you think we could improve on, please let us know. We look forward to welcoming you back in the future!
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par Darshan, Gestion de l’hôtel
Dear Nikki,Thank you for taking the time to share your feedback. We are sorry to hear that your experience with us did not meet your expectations, and we sincerely apologize for any inconveniences you encountered during your stay.We strive to provide the best service and comfort to our guests, and your comments are important to us. Please feel free to reach out to us directly if you would like to discuss your stay further or if there is anything we can do to make it right.
par un voyageur
Comfortable and quiet
Publié le 5 juin 2024 sur HotelsVery comfortable and quiet. Bed was extremely comfortable, but too soft for my taste.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Darshan, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience and rating us 10 out of 10! We’re thrilled to hear that you found your stay comfortable and quiet. It’s great to know that you enjoyed the comfort of the bed, even though it was a bit soft for your preference.We appreciate your feedback and are always here to accommodate specific needs if you visit us again in the future.
par un voyageur
Publié le 31 mai 2024 sur Expedia
it was mid.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Darshan, Gestion de l’hôtel
Dear Jocelyn, Thank you for taking the time to share your feedback. We're glad to hear that your stay was satisfactory overall. If there are any specific areas where we can improve to make your next visit even better, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.
