Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
1 bed was suncken in middle and sqeeked everytime you made any movement. RM 309
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael,Thank you for sharing your feedback with us. We appreciate you bringing this to our attention for future improvements. Our team will look into the matter in room 309. We strive to ensure all guests have a comfortable stay with us.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Could not read the clerks handwriting on my key envelope. Everything else was fine.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alexis , Gestion de l’hôtel
Dear Sabrina,Thank you for your feedback. I’m glad to hear that everything else during your stay was fine. I apologize for the issue with the handwriting on your key envelope. Clear communication is important, and I’m sorry for any inconvenience this may have caused.We’ll work on improving the legibility of our key envelopes to ensure a smoother check-in experience in the future. If you have any other comments or if there’s anything else we can assist with, please don’t hesitate to let us know.Best regards,Alexis TaylorGeneral Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello James, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to provide more details about your stay; we value all feedback to improve our services.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Hotel staff was very nice. There was torn wallpaper in some areas. Bathroom was not clean. Trash around building on the outside.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gerry L,Thank you for sharing your experience with us. We appreciate your kind words about our staff. We take all feedback seriously and will address the areas of concern to improve our services for future guests.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The lighting in the room especially the bathroom was dim
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Janna,Thank you for sharing your feedback with us regarding the lighting in your room. We appreciate your input as it helps us to continually improve our guest experience. Your comments have been documented and will be passed along to the appropriate team for review and consideration for future enhancements.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
This property was absolutely perfect for my boyfriend and I. We enjoyed everything!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mykaela,We are thrilled to hear that you and your boyfriend had a wonderful stay with us! Your satisfaction is our priority, and we are delighted that you enjoyed everything during your time at our property. If you have any further feedback or would like to share more about your experience, please do not hesitate to reach out to us.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Breeannah, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any feedback you may have, so we can address any concerns you encountered during your stay. We value your input and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dave,We are thrilled to hear that you had a perfect stay with us! We look forward to welcoming you back soon for another amazing experience at our hotel.
par un voyageur
Publié le 24 août 2024 sur Expedia
Need a sign at the interest
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Ernest,Thank you for sharing your feedback with us. We appreciate your suggestion for adding a sign at the entrance and will definitely consider it for future improvements. Your input is valuable in helping us enhance the guest experience at our hotel.
par un voyageur de Peoria
Publié le 20 août 2024 sur Expedia
Inconvenient to residence to reserve a room
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Marion, We're sorry to hear about the inconvenience you experienced with your room reservation. Your feedback is appreciated as it helps us improve our services for future guests. If you have any further comments or concerns, please don't hesitate to contact our management team directly for assistance. We hope to have the opportunity to welcome you back in the future.
