Avis Wildflower Cottage - Modern Retro Home with Yard & Bonfire Ring

Thanks, Kevin! I'm so glad you found the location as lovely as we do! We're planning on a bit of a remodel later this fall and will get that one spot fixed and repainted by the bathroom!

You are most welcome - I'm so glad you had a wonderful time Becka! And for future guests wondering about the host alarm she referenced, it's a small alarm on the wall that's about 4x4" with a small sign next to it that says "Call Host Alarm". In the rare event guests are having a wild party and we've exhausted all attempts to reach them by message and by phone, this is our last resort. Fortunately we haven't needed to use the alarm since 2021 when folks were a little Covid stir-crazy!

Thank you, Lynn! I’m so glad you and your family had a delightful time at the Cottage. That’s our whole goal - helping families make new memories together. Please come stay with us again!

We’re sorry you had such a challenging experience, Jim. We strive to be clear with guest conduct rules, and for folks planning parties, we have external cameras, sound monitors and clear house rules which are communicated ahead of time through the listing and Renters Agreement you signed. We also try to be very clear that the basement bathroom is a simple utility bathroom, and have photos showing the space so our guests can see that ahead of time. I wish you’d shared your concerns with us during your stay so we could have tried to assist you with reassurance or relocating you to another property that could better meet your needs. I would have welcomed your feedback on how we can further clarify the utility bathroom for future guests.

We're glad you had a great time and found the Cottage clean, cozy and comfortable. Unfortunately bachelor parties such as yours occasionally decide to throw parties at Wildflower Cottage and behave in an unneighborly fashion while not responding to our efforts to reach them via phone. In those very rare cases, we utilize the Call Host Alarm as our last effort before calling law enforcement and terminating a reservation. If you had concerns about this before or during your stay, we would have welcomed your communication. We did not hear from you at any point before your stay, during or after, and had no way to hear or address any concerns you may have had. We care deeply about all of our guests' experiences, as well as the neighbors and the township's continued reception of vacation rental guests, and strive to give each guest wonderful new memories of their visits to Pepin. In regard to the security deposit, that is standard procedure for many VRBO hosts, and is clearly disclosed prior to booking, as is the Renters Agreement which lays out your responsibilities as a guest, and our responsibilities as your host. While you had no trouble in terms of loud parties during your stay, your group did cause interior damage and overstayed after checkout, which are some of the rare but concerning topics discussed in the Renters Agreement. Our goal is to provide you with all the information you need to have a successful and delightful stay, and the additional cleaning and repair costs you mentioned are for those rare cases where guests choose to treat the property and our cleaners without the same respect we hold for each of our guests.